Starter - Golf Course

JOB DESCRIPTIONCity of Allentown

Position Description

Class Title: Starter - Golf Course

Grade Number: M06, $11.20 per hour

Department: Parks & Recreation

Bureau: Golf Course

Union: No

GENERAL PURPOSE

Starters will assist the pro shop staff to organize the customers checking in to play at the starter area. To provide a level of customer service that meets or exceeds the expectations of the customer. Render assistance to the customer on a timely basis to ensure his/her complete satisfaction.

SUPERVISION RECEIVED

Works under the supervision of the Golf course General Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES

" Assist the pro shop in the operation of the golf course.

" Check receipts for each player to ensure accuracy.

" Maintains a current daily tee sheet.

" Maintain a clean and well-organized facility.

" Be willing to learn all phases of the golf operation.

" Schedule tee times for customers when needed.

" Enforces rules and regulations related to the golf course.

" Assists the customer whenever necessary to provide an enjoyable experience to them.

" Maintain a clean cart fleet and notify proper personnel if there is a problem.

" Promote Allentown Municipal Golf Course as a full-service facility.

" Be able to operate a gas-powered range cart.

" Be able to operate the driving range picker if needed.

" Perform other related duties incidental to the work described herein.

" Performs related work as may be required.

" Provide quality and effective customer service with courtesy and understanding to our customers, citizens, and internal departments.

MINIMUM QUALIFICATIONS

Education and Experience:

A. High School diploma or equivalent

B. Equivalent combination of related education and experience.

Necessary Knowledge, Skills and Abilities:

A. Knowledge of use of I-Pad.

B. Ability to understand a golf course tee sheet.

C. Ability to follow written and oral instructions

D. Must possess physical ability to work under all conditions.

TOOLS AND EQUIPMENT USED

Daily use of golf cart. I-Pad for golf course reservations. Water hose to clean carts.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is constantly required to sit and talk or hear. The employee is required to walk; use hands and fingers, handle, or feel objects, tools, or controls; and reach with hands and arms.

The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.