Starbucks Barista Lead, Full Time: Summerlin

Macy's, Inc. Las Vegas , NV 89134

Posted 5 months ago

Shopping is a great way to work up an appetite, and Food@Macy's offers exciting jobs and great opportunities in an area that's changing the way people experience our stores. The secret to our success is our mix of skilled, passionate culinary enthusiasts so whether you want to join the prep team or manage one of our restaurants, there's a great job waiting for you.

The Lead Barista supports the Starbucks Manager in running an efficient, professional, safe and profitable Starbucks operation following all company standards. Perform other duties as assigned.

Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process.

Essential Functions:

  • Completes Starbucks Advance Store Training (AST) Certification.

Exemplifies Barista promise to produce and deliver handcrafted beverages and food, demonstrating Starbucks service standards.

  • Demonstrate current and working knowledge of drip coffee, cold beverage, espresso bar, and pastry stations.

  • Understands company health and safety best practices while following Starbucks clean, safe and ready standards and procedures.

  • Demonstrate a positive role model for Starbucks Service Steps and Magic Selling providing an exceptional customer experience.

  • Upholds quality standards and actively coaches others to deliver high-quality handcrafted coffee beverages and food products.

  • Opens and/or closes area following appropriate checklist, verifies completion with Manager on Duty prior to leaving the area.

  • Maintains PAR stock levels and follows Starbucks merchandising, signing and product presentation standards.

  • Assist in preparation and production of all menu items.

  • Coaches to achieve desired barista performance. Identify and use additional resources to measure how your store is delivering the customer experience, following Food Division standards and Best Practices.

  • Role-model the Customer Service behaviors of Anticipate, Connect, Personalize and Own with customers.

  • Assist in accountability for sales, expenses and bottom-line profits.

  • Monitor food quality using Starbucks checklists.

  • Builds strong working relationships with their team and supervisor, willing to help other associates and contributes to a fun and productive work environment.

  • Provide on-going training, feedback, coaching, and staff motivation to all associates to maximize team performance and satisfaction.

  • Clean, calibrate and perform routine maintenance store's equipment using the Store Cleanliness and Equipment Maintenance Manual.

  • Utilize forecasts, daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met.

  • Assist in ordering food, beverage, dry and paper goods based budget and needs of the business.

  • Ensure that baristas are accurately receiving products and following Best Practices.

  • Assist with food inventories following Inventory Best Practices to ensure they are taken on a timely and accurate basis to ensure targeted food and beverage costs are maintained.

  • Maintain role model standards in grooming, professional appearance and communications.

  • Regular, dependable attendance & punctuality.

Qualifications:

Education/Experience:

  • No specific educational accomplishment is necessary.

  • One year of previous restaurant/hospitality and previous shift supervisory experience is required.

  • Health department license or certification and/or alcohol certification as required by state or local requirement.

  • A Food Handler's certificate may be required for food service employees who prepare, store or serve food at restaurants, coffee bars or any other food service establishment prior to starting employment in a food operation at Macy's.

Communication Skills:

  • Excellent written and verbal communication skills.

  • Ability to read, write, and interpret instructional documents such as safety rules, reports, and procedure manuals.

  • Ability to communicate in Spanish is preferred but not required.

Mathematical Skills:

  • Basic math functions such as addition, subtraction, multiplication, and division.

  • Able to use a calculator.

  • Must be able to make change using American monetary units.

Reasoning Ability:

  • Must be able to work independently with minimal supervision.

  • Must be able to follow instructions.

Physical Demands:

  • This position involves regular walking, standing, hearing and talking.

  • May occasionally involve stooping, kneeling, or crouching.

  • Must be able to move and/or lift at least 30 lbs.

  • Involves close vision, color vision, depth perception, and focus adjustment.

Other Skills:

  • Strong leadership profile and must possess excellent customer service skills.

  • Must be able to work effectively in a fast-paced environment.

  • Has planning and organizational skills.

Work Hours:

  • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays based on department/store/company needs.

Working Conditions:

  • This position is required to use potentially hazardous equipment, such as coffee and espresso makers.

  • Reasonable accommodations have been made to enable individuals with disabilities to perform essential job functions.

  • Work generally occurs in an office environment with moderate temperature and noise level.

This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Retail Full Time Sales Lead Fabletics (Downtown Summerlin Las Vegas NV)

Techstyle Group LLC

Posted 1 week ago

VIEW JOBS 10/9/2019 12:00:00 AM 2020-01-07T00:00 Job Description TechStyle Fashion Group - Fabletics Retail is currently looking for a Full-Time Sales Lead for our Fabletics Retail Store at Downtown Summerlin in Las Vegas, NV. How Do You Fit In? As the Sales Lead you would be responsible for providing a best in class retail store customer experience and support in sales and operations. Using cutting edge technology you will enable our Customers to shop seamlessly between our website and retail stores. Work alongside the Store Manager, store supervisors, and a team of highly personable associates to help our Customers Live their Passion. The right candidate would be a self-motivated, highly energetic individual who is comfortable engaging the public. You will join a tight knit group of key contributors who are actively working together to achieve aggressive goals, and meet timelines to drive the business forward. This position will report to the Store Manager. Responsibilities: * Embody our culture and values through a high degree of self-accountability acting as a model for all team members both internally or externally. * Actively engage our Customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of our product. * Drive Customer engagement inside and outside of the store environment ranging from store events & promotions to community projects. * Provides training and immediate feedback around our Customer Experience Playbook & other performance expectations (Customer Engagement, Omnicart, Member Chat, etc.) * Works in coordination with the Store Manager to inspire associates to meet/exceed individual & team performance goals. * Communicate inventory and training needs to Store Manager to increase overall Customer experience. * Maintain store-merchandising guidelines that make the store easy to shop and add value to the Customer's purchase journey. * Actively participate to provide and nourish feedback to Store Manager to continuously improve the business. * Strive for excellence meeting and exceeding Store objectives as it relates to Performance, Productivity, Efficiency, and Quality standards. * Serve as a resource for general product knowledge to all customers and team members. * Maintain personal sales and achieve sales goals. * Maintain all safety and security standards and identify, communicate potential issues. * Unpack boxes for inventory as required. Boxes can weigh 10-30 lbs. Required Skills: * 1-year minimum of work experience within a retail environment. Prior retail management experience, a plus. * Knowledge & familiarity of active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition and other healthy activities. * Ability to socially interact with Customers, Employees and Business Partners inside and outside of the store environment. * Ability to work with large teams. * Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment. * Have a high degree of comfort dealing with ambiguity, including the ability to take initiative when an opportunity provides itself. * Familiar with retail inventory and POS systems. * Self-motivated, a good communicator with an innate ability to bring the best out in others. * The ability to multi-task, set priorities and work well under pressure. * Flexibility in work hours, open to work evenings, weekends, and national holidays. * This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders. * Applicants must be 18 years of age or older. Why Work for Us? Mission: To Reimagine the global fashion business by creating the world's most innovative and admired fashion company. Since its founding in 2010, TechStyle (formerly JustFab Inc.) has become one of the fastest growing e-commerce companies in history. Together, TechStyle's five portfolio brands, JustFab, ShoeDazzle, Fabletics, FL2 and FabKids provide over 4 million VIP members with on-trend fashion at an exceptional value. We attribute our success to a culture of innovation that spans across our six offices in Los Angeles, Louisville, San Francisco, London, Barcelona and Berlin. Our workforce is committed to bringing new levels of execution and passion to design, marketing, manufacturing, supply chain, engineering, corporate culture and customer service. If you're passionate about reimagining an industry and are looking for a place to innovate, be challenged and architect your career, explore available opportunities on our jobs page. At TechStyle, we believe in helping our employees define and reach their career goals. Our unprecedented growth allows us to offer motivated and passionate employees the opportunity to learn, grow and create career building experiences that mutually benefit our customers, our business and our employees. What Are Our Core Values? We follow 7 cornerstones that impact what we do and what makes us successful: * Be Passionate: Love your craft, contribute your ideas, foster debate, take initiative, our members feel this come through everything we do. * Be Great at Your Job: Demonstrate the specific areas of technical excellence appropriate to your level and role, contribute relevant developments from your field to keep us cutting edge, share knowledge, and teach others. * Be Entrepreneurial and Accountable: Make responsible decisions as if it were your own business, continually improve how we work and what we offer, follow-through on deliverables, proactively managing expectations, hold others to a high standard, minimize bureaucracy, respond effectively to change, challenges and the pace of our business, take ownership for our success, keep our members in mind. * Do the Right Work: Manage your tasks to meet your deliverables, organize your time so you can succeed, understand how your work impacts the business, think strategically to solve the right problems, proactively raise questions and issues that need attention, prioritize the most important work to help us achieve our goals. * Be a Team Player: Pitch in when needed, listen to others' concerns, identify dependencies within and across teams, be aware of your impact, keep others informed, collaborate effectively to ensure collective success. * Learn and Grow: Stretch and challenge yourself to keep learning, ask for help, apply feedback, look for where you can improve, keep developing in your role, continually increase your contribution to results. Let's Not Take Ourselves Too Seriously: Work hard, but keep it fun and light-hearted, no ego, make this a great place for each other, be yourself, inspire others' best, help us not take ourselves too seriously, have a positive and construct TechStyle is an Equal Opportunity Employer: M/F/PV/D (minority, female, protected veteran, disability) Techstyle Group LLC Las Vegas NV

Starbucks Barista Lead, Full Time: Summerlin

Macy's, Inc.