Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Star Kids Member Advocate

Expired Job

Cook Children's Healthcare Fort Worth , TX 76102

Posted 3 months ago

Job Details

The STAR Kids Member Advocate will serve as a Liaison between the STAR Kids Members and Cook Children's Health Plan (CCHP). The Member Advocate will help Members and their Legally Authorized Representatives (LARs) navigate through the complexities of the healthcare system. The Member Advocate will guide and educate Members on their benefits, Member Rights & Responsibilities, Complaints and Appeals all while maintaining cultural sensitivity and confidentiality. The Member Advocate will deliver a highly satisfactory customer experience by responding to every inquiry immediately and directly, when possible, or by collaborating with other CCHP team members involved in the delivery of care to our STAR Kids Members.

QUALIFICATIONS:

  • Minimum High School Diploma.

  • Fluent in English/Spanish a requirement.

  • Must have at least 2 years of experience handling a large call-volume in a fast-paced office setting.

  • Must have 1-2 years' experience working with health insurance in a health plan setting and be knowledgeable of health insurance terminology.

  • Knowledge of state Managed Care Programs (Medicaid, CHIP/CHIP Perinatal) including healthcare advocacy required.

  • Excellent oral and written communication skills a must as will be required to draft member educational materials.

  • Must be able to handle multiple tasks at once and maintain organization. Prioritizing and time management skills are a must.

  • Must be flexible and comfortable working in an environment that includes constant change to program requirements.

  • Strong problem solving skills and the ability to make independent decisions including the ability to manage difficult callers and resolve any departmental conflicts that may arise.

  • Required to work independently as well as within a team environment, prioritize and track outstanding work while acknowledging that the all CCHP Members are the number one priority.

  • Efficient in Microsoft Office (Word, Excel, Access, Outlook, Powerpoint) including the ability to document quickly and accurately in between calls.

Cook Children's is an EOE/AA - Minority/Females/Disability/Vet


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Five Star Material Handler I 1St Shift Full Time Fort Worth Texas

Cargill, Inc.

Posted 5 days ago

VIEW JOBS 12/11/2018 12:00:00 AM 2019-03-11T00:00 Cargill Protein Cargill Meat Solutions is the umbrella organization of Cargill's North American beef, turkey, and food distribution businesses. Our businesses based in Wichita, Kansas, provide wholesome, high quality, nutritious and flavorful products to customers ranging from foodservice operators and grocery stores, to food manufacturers and export markets. These businesses employ more than 28,000 people in the US and Canada, who work at dozens of processing and support facilities. Cargill Value Added Protein Cargill Value Added Protein is a leading marketer of high value, further-processed egg products, ground beef, and poultry products in the US and Canada. CVAP has twelve operating facilities in Minnesota, Iowa, Michigan, California, Texas, Wisconsin, and Ontario and Alberta, Canada, Cargill Value Added Protein customers include premier quick-service restaurant chains as well as food manufacturers. We are dedicated to providing our customers with innovative and distinctive solutions, including liquid eggs, egg patties, French Toast, hamburger patties, and further processed chicken. Material Handler Responsible for operating powered equipment for the purpose of moving, locating, relocating, stacking, and counting product. Responsible for checking all inbound and outbound products. Ensures products are free of damage, product code dates are properly recorded and products match customer requirements. Principal Accountabilities * Unloads trucks, examines incoming product and noting any discrepancies. * Reviews bills of lading to determine what is to be shipped. * Requires ability to work independently * May work overtime, evenings, or weekends in order to complete work. * Requires the ability to pay close attention to details, meet deadlines, and work with difficult individuals * Must be able to relate to other people beyond giving and receiving instructions: they must get along with co-workers. * Stages products and supplies before trucks arrive, including restacking damaged or partial pallets as needed. * Loads trucks with forklift and by hand if needed. * Cleans and organizes the warehouse in an efficient manner. * Communicates with shipping personnel, shift supervisors, regarding problems, product information, etc. * Able to work in a fast paced environment in a safe manner * Must be able to work in sub-zero conditions Required Qualifications * Must be eligible to work in the United States without visa sponsorship * Must be 18 years or older * Possession of or the ability to obtain a driver's license * Previous experience as a forklift driver * Ability to read, write, and speak English * Ability to perform basic addition, subtraction, multiplication, and division * Basic Computer Skills Preferred Qualifications * Previous Cargill Experience * Work History in the last 12 months Cargill, Inc. Fort Worth TX

Star Kids Member Advocate

Expired Job

Cook Children's Healthcare