Stagedoor Attendant

Position Summary

Hello, we're Metro! Metro is dedicated to shaping a better future for the greater Portland region. The work the people of Metro do every day benefits the lives of the people who live here, today, and tomorrow.

As the fifth-largest performing arts center in the nation, Portland'5 Centers for the Arts takes care of treasured public theaters and concert halls that bring music, theater, dance, and lecture performances to greater Portland. Portland'5'sroughly 73 employees host more than one million patrons each year.

As part of the Metro family, the Portland'5 Centers for the Arts helps make greater Portland a great place to call home. Metro brings people together to shape the future of our area and provides parks, venues, services, and tools at a regional scale.

If you are someone who is looking for flexibility in your schedule this position is for you! Portland'5 is seeking Stagedoor Attendants to provide general event support by monitoring entry and exit at the stage doors while providing information and direction to our patrons, artists, and crews for evening, graveyard, and weekend performances.

Work shifts are mostly nights and weekends and can end in the early morning (graveyard) and can start as early as 4:00 am. This position requires flexibility and willingness to work graveyard shifts when needed.

As the Stagedoor Attendant you will

• Monitor stage doors; grant access to facility by authorized persons; open and unlock facility, and close and secure facility.

• Inquire about suspicious persons or activities; restrict and prevent access of unauthorized persons.

• Answer phones and communicate with staff by radio; inform house manager and other staff members of needed supplies or services; informs supervisors, house managers or leads of any problems as they arise.

• Issue, log and track keys and passes to facility.

• Monitor and operate surveillance and communication equipment, including a closed circuit television system, computerized door access system, fire and emergency alarm system, and a multi-channel radio base station.

• During emergency, communicates with 911 personnel.

• Fill out paperwork including lost and found log, shipping and receiving log, and parking permits.

• May provide leadership and guidance to volunteer staff and assist with orientation of new members of the work group.

Attributes for success

• Monitor stage doors; grant access to facility by authorized persons; open and unlock facility, and close and secure facility.

• Inquire about suspicious persons or activities; restrict and prevent access of unauthorized persons.

• Answer phones and communicate with staff by radio; inform house manager and other staff members of needed supplies or services; informs supervisors, house managers or leads of any problems as they arise.

• Issue, log and track keys and passes to facility.

• Monitor and operate surveillance and communication equipment, including a closed circuit television system, computerized door access system, fire and emergency alarm system, and a multi-channel radio base station.

• During emergency, communicates with 911 personnel.

• Fill out paperwork including lost and found log, shipping and receiving log, and parking permits.

• May provide leadership and guidance to volunteer staff and assist with orientation of new members of the work group.

DIVERSITY AND INCLUSION

At Metro, we strive to cultivate diversity, advance equity, and practice inclusion in all of its work. This means attracting and empowering a workforce that is inclusive of a broad range of human qualities. Workplace diversity is both a moral imperative and a business strength, essential to providing quality support and services to our region. Metro's goal is to hire, develop and retain highly skilled and talented individuals across all departments and programs who best reflect the diversity of our community.

Learn more about Metro's Diversity Action Plan

TO QUALIFY

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific in your application materials on how your background is relevant.

Minimum qualifications

• High school diploma or GED; AND
• Minimum of six (6) months of experience in customer service, reception or security work; OR
• Any combination of education, professional, volunteer and lived experience that provides the necessary knowledge, skills, and abilities to perform the classification duties and responsibilities.

Required qualifications

• Ability to work the evening shift, graveyard shift, weekends and holidays.

If this statement is true for you, then you may be ineligible to apply

If you were terminated for cause during any employment with Metro, or resigned in lieu of termination, you may be ineligible for rehire for a minimum of 3 years.

Like to have qualifications

You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider them when identifying the most qualified candidates. Your transferable skills are any skills you have gained through education, work experience, including the military, or life experience that are relevant for this position.

• Experience performing similar work in a large, event driven venue; theater, stadium or event center

• Providing in-person customer service to a diverse audience of customers, patrons and artists

SCREENING AND EVALUATION

The application packet: The application packet consists of the following required documents. Please ensure that you upload these documents in your online application. Make sure your application is complete, missing any part of these items could result in an incomplete application and will not be moved forward in the recruitment.

• A completed online application

• Responses to supplemental questions

The selection process: We expect to evaluate candidates for this recruitment as follows. The selection process is subject to change.

• Initial review of minimum qualifications

• In-depth evaluation of application materials to identify the most qualified candidates

• Consideration of top candidates/interviews

• Testing/assessments (if applicable)

• Reference check

• Background, driving records check for finalist candidate (if applicable)

COMPENSATION, BENEFITS AND REPRESENTATION

The pay rate for this position is $20.79 per hour.

This position is eligible for overtime and is represented by IATSE Local B-20. It is classified as a Stagedoor Attendant.

Classification descriptions are typically written broadly and do not include the specific duties and responsibilities of the positions. View the classification description.

Questions?

Talent Acquisition Specialist: Lamarkus Gilliard

Email: Lamarkus.gilliard@oregonmetro.gov

Additional Information

Equal employment opportunity

All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, marital status, familial status, gender identity and expression, sexual orientation, disability for which a reasonable accommodation can be made, or any other status protected by law.

Accommodation

Metro will gladly provide a reasonable accommodation to anyone whose specific disability prevents them from completing this application or participating in this recruitment process. Please contact the recruiter outlined in the job announcement in advance to request assistance.

Veterans' preference

Under Oregon Law, qualified veterans may be eligible for veterans' preference when applying for Metro positions. If you are a veteran and would like to be considered for a veterans' preference for this job, please provide qualifying documents as instructed during the application process.

Hybrid Telework

Positions designated as "hybrid telework," meaning you will have the option to work away from the office, although there may be times that coming into the office will be required. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; Metro cannot support ongoing telework from other locations.

Pay equity at Metro

No matter who you are or where you work at Metro, you deserve to be paid fairly for the work you do. Every worker must get equal pay for equal work regardless of your gender, race, age, or other protected characteristics. Metro has established processes and conducts routine pay equity reviews as part of the hiring process to ensure compliance with the 2017 Oregon Pay Equity Act.

Online applications

Metro accepts job applications online. If you need assistance or accommodation with your application, or access to a computer, please contact the recruiter outlined in the job announcement in advance to request assistance.

How to Apply

For tips on how to apply and more information on what the application process looks like, visit Metro's "How to apply" page.

Government Jobs

For assistance with your account or to reset your password please visit GovernmentJobs "Help and Support" page.