Chapters Health System Tavares , FL 32778
Posted 2 weeks ago
It's inspiring to work with a company where people truly BELIEVE in what they're doing!
When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!
Role:
The Staffing Assistant coordinates the daily activities including scheduling of staff and agency personnel, billing and verification of care provided, and monitoring and maintaining department personnel.
Qualifications:
High school diploma or equivalent with some college preferred, but work experience may be substituted for college
Minimum of up to one (1) year office experience or customer service work
Experience in healthcare field preferred
Prior staff scheduling and clinical patient care experience preferred
Able to perform sedentary work with frequent interruptions
Skilled in computer operations
Knowledge of software (Microsoft Office, Outlook, Excel, etc.)
Detail oriented
Excellent communication (written and verbal) and interpersonal skills
Competencies:
Responsibilities of all employees:
Represent the Company professionally at all times through care delivered and/or services provided to all clients.
Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
Comply with Company policies, procedures and standard practices.
Observe the Company's health, safety and security practices.
Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
Use resources in a fiscally responsible manner.
Promote the Company through participation in community and professional organizations.
Participate proactively in improving performance at the organizational, departmental and individual levels.
Improve own professional knowledge and skill level.
Advance electronic media skills.
Support Company research and educational activities.
Share expertise with co-workers both formally and informally.
Participate in Quality Assurance and Performance Improvement activities as appropriate for the position.
Job Responsibilities:
Schedules field staff to provide care to patients.
Provides patient information to scheduled staff and serves as a resource for information entered into the system.
Ensures notification to patients/families related to uncovered shifts (at least, two hours).
Schedules outside agencies, as needed.
Processes patient care related visits from scheduling systems including patient scheduler, system and Staffing Assistant worksheets.
Researches entries for accuracy of billing time, staff mix and level of care. Verifies through patient history assuring information has transferred to patient records.
Prepares department reports.
May maintain and finalize payroll.
Verifies notes correlating with system entries.
Checks all system codes for validation and accuracy.
Performs other duties as assigned.
This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.
Chapters Health System