Staff User Experience Designer

For this job we are currently only hiring candidates based in the United States.

About the opportunity

Ontra is seeking a Staff User Experience Designer reporting to our Senior Director of UX.

In this role, you will have the opportunity to lead core initiatives to create intuitive, and easy to use experiences for Ontra's clients and legal partners at scale. You will not only build new product features but leverage user insights to drive a seamless user experience across our suite of software solutions. A keen sense of urgency and a user-centric mindset are critical to the success of this role.

If you are driven by solving complex problems from ideation to execution, we'd love to get to know you!

What you'll do

• Ownership: Owns core initiatives collaborating with other senior team members and above, will be expected to become an expert in their area - and "go-to" for information and advice in their focus areas

• Discovery: Use research and data to inform feature development, including: leading discovery, analyzing feedback, and using qualitative and quantitative data to inform design decisions

• Design: Design simple and efficient mockups and prototypes using our design system to help communicate ideas and inform development decisions

• Take Initiative: Take the lead on understanding customer pain points, driving and collaborating on team and product priorities, validating design ideas, advocating for usability improvements, and facilitating design activities

• Unify: Ensure all features maintain a consistent experience to create a sense of a unified platform

• Mentorship: contributes to teams' shared knowledge of UX best practices. Shares feedback to designers on teammates' designs in a constructive and supportive way. Mentors junior and mid-level designers and coaches them on hard and soft skills

What you'll bring

• UX Design Experience: 8+ years experience in user experience and product design, including user discovery, prototyping, empowering teams, and using data to inform decisions, ideally in an agile environment

• Proven Success Record: An advanced performer with a record of delivering successful projects with various teams

• Influence: Influences decisions effectively communicating across the business

• Collaboration: Collaborates and engages the entire development team (Product, Engineers, QE) to understand the problems being solved, and include them in the ideation process.

• Systematic Approach: Design systematically (with best practices in mind)

• Big Picture Thinking: Thinks about how features interact with the product as a whole and how it fits into the larger suite of products