Staff Support Associate I/Ukhc

Job Summary

The Staff Support Associate plays a key role in customer satisfaction for the Office of Patient Experience, Perioperative Services Department, and UKHC enterprise. The primary job function of the SSA is to assist with patient throughput, wayfinding, maintaining a safe environment, and ensuring and effective communication between patient families, the physician, and the Perioperative Services staff.

Skills / Knowledge / Abilities

Excellent communication skills and knowledge of Microsoft Office Suite; the ability to work in fast-paced, high stress, team-centered environment, and an understanding of healthcare information systems.

Does this position have supervisory responsibilities? No Preferred Education/Experience

Must have high school education or higher and at least 2 years in customer service. History in medical setting highly preferred.

Deadline to Apply 06/20/2024 University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome.

We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.