Augmedix San Francisco , CA 94118
Posted 4 weeks ago
About Augmedix:
Augmedix (Nasdaq: AUGX) delivers industry-leading, ambient medical documentation and data solutions to healthcare systems, physician practices, hospitals, and telemedicine practitioners.
Augmedix is on a mission to help clinicians and patients form a human connection by seamlessly integrating our technology at the point of care. Augmedix's proprietary platform digitizes natural clinician-patient conversations, which are converted into comprehensive medical notes and structured data in real time. The company's platform uses automatic speech recognition, and natural language processing, including large language models, to generate accurate and timely medical notes that are transferred into the EHR.
Augmedix's products relieve clinicians of administrative burden, in turn, reducing burnout, increasing clinician efficiency and improving patient access. Through Augmedix's proprietary platform and bi-directional communication channel, Augmedix is ideally suited to serve as the vehicle for change at the point of care.
Augmedix is headquartered in San Francisco, CA, with offices around the world. To learn more, visit www.augmedix.com.
About the Role:
We are seeking a highly skilled and experienced Staff SRE to join our growing team. You will play a critical role in ensuring the reliability, scalability, and performance of our critical infrastructure and applications. Beyond core SRE responsibilities, you will also serve as a key liaison across various teams, fostering collaboration and ensuring seamless operations.
Responsibilities:
Proactively identify and mitigate potential issues impacting infrastructure and applications
Partner with development teams to implement best practices for building reliable and scalable systems
Stay up-to-date on the latest SRE trends and technologies
Monitoring and Observability:
Design, implement, and maintain robust monitoring solutions using tools like Prometheus and GrafanaDevelop and configure alerts within tools like PagerDuty to ensure timely notification of potential issues
Analyze and troubleshoot issues using collected application and infrastructure metrics
Incident Management:
Lead incident response, ensuring timely resolution and minimizing downtime
Document and communicate incident details effectively to stakeholders
Conduct post-incident reviews to identify root causes and implement preventative measures
Service Level Agreements (SLAs):
Collaborate with product and engineering teams to define clear and measurable SLAs for our SaaS offerings
Establish Service Level Objectives (SLOs) for key metrics based on SLA requirements
Define Service Level Indicators (SLIs) to track progress towards achieving SLOsMonitor SLO compliance and proactively identify potential SLA breaches
Automation:
Identify opportunities for automation to improve efficiency and reliability
Develop and implement automation scripts using tools like Python or BashAutomate routine tasks and incident response workflows
Cross-Team Collaboration:
Act as a liaison between SRE, Product, Security, Application Engineering, and Customer Operations teams
Facilitate communication and information sharing across teams to ensure smooth operations
Work collaboratively to define and implement solutions that meet the needs of all stakeholders
Mentorship and Knowledge Sharing:
Mentor and collaborate with junior SRE engineers
Share knowledge and best practices within the team
Contribute to the development and documentation of internal SRE processes
Requirements:
5-8 years of experience as a Site Reliability Engineer (SRE) or related role
Proven experience with monitoring tools like Prometheus and Grafana
Strong understanding of incident management best practices
Experience with alerting tools like PagerDuty
Experience with scripting languages like Python or Bash for automation
Excellent communication and collaboration skills
Ability to work independently and as part of a team
Strong problem-solving and analytical skills
Passion for building reliable and scalable systems
Bonus:
Experience with cloud platforms like AWS, GCP, or Azure
Experience with container orchestration platforms like Kubernetes
Experience with chaos engineering principles
Experience with configuration management tools like Ansible or Chef
$170,000 - $200,000 a year
Salary range is listed above. There are several factors that determine final pay for a position including location and experience. Total compensation will typically include salary + performance bonus + equity.
Augmedix is an equal opportunity employer. We are committed to providing equal employment opportunities regardless of sex, gender identity, race, religious creed, color, ancestry, age, disability, marital status, sexual orientation including being transgender and/or any other protected bases.
Augmedix