Job Description and Duties

Under general direction provided by the Assistant Division Chief, Payments, Reviews & Administration Branch, Division of Audits (Audits), the Staff Services III (SSM III), through subordinate managers, will direct the program activities of the division's administration bureau. As chief of the administration bureau, the incumbent has full responsibility of the division's budget, contracts, information technology, facilities operation, telecommunication, legislation, management information system, editing, human resources, payroll and attendance, recruitment, and clerical support. Specific duties include, but will not be limited to the following.

Duties and Responsibilities:

(Candidates must perform the following functions with or without reasonable accommodations.)

• Assess the staffing needs of the bureau as it relates to the changing priorities of the division to determine and acquire the necessary staff resources and allocate them in accordance with the bureau's priorities.

• Monitor and evaluate the activities of the bureau and provide periodic feedback to the subordinate managers and their staff.

• Plan, direct, and/or coordinate the administrative activities of the bureau through subordinate managers.

• Work with subordinate managers to develop and improve staff capabilities.

• Provide a high level of assistance and expertise to the Division Chief and Bureau Chiefs to reach organizational goals, develop division guidelines and policies, and comply with personnel policies.

• Meet and confer with senior management of the department's other divisions and Executive Office regarding mutual administrative issues.

You will find additional information about the job in the Duty Statement.

Working Conditions

• Free Parking.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• STAFF SERVICES MANAGER III

Additional Documents

• Job Application Package Checklist

• Duty Statement

Position Details

Job Code #:

JC-445702

Position #(s):

051-640-4802-001

Working Title:

Staff Services Manager III

Classification:

STAFF SERVICES MANAGER III

$9,293.00 - $10,550.00

of Positions:

1

Work Location:

Sacramento County

Telework:

Hybrid

Job Type:

Permanent, Full Time

Facility:

Division of Audits

Department Information

Looking for a job that you can feel passionate about? Looking for work in an inviting work environment? If you are interested in working in a fast-paced environment surrounded by enthusiastic and self-motivated people, then look no further! The Office of the State Controller (SCO) is the destination Constitutional employer within the State of California. To learn more about the SCO, visit: https://www.sco.ca.gov/index.html

How did you hear about us? Take our survey here: https://www.surveymonkey.com/r/SCOJOBS

Special Requirements

A resume is required.

A Statement of Qualifications is required; please see 'Required Application Package Documents' for instructions.

Take the Staff Services Manager III examination here:

https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=2415

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 9/4/2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

State Controller's Office

Attn: Human Resources Office, J.W.

300 Capitol Mall 3rd Floor, Ste 300

Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

State Controller's Office

Attn: Human Resources Office, J.W.

300 Capitol Mall 3rd Floor, Ste 300

Sacramento, CA 95814

Applications dropped off in person must be received by 5 p.m. in HR, by the final filing date.

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.

• Resume is required and must be included.

• Statement of Qualifications -

In addition to the application, candidates must provide a resume and a statement of qualifications (SOQ) for the hiring manager's review. The SOQ must describe your experience; knowledge, skills, and abilities; and education or training, consistent with the duty statement and desirable qualifications for the position. Please number your responses in order of the questions below. Your SOQ must be no more than three type-written pages in length, using 12-point Ariel font, 1-inch standard margins and include your first and last name in the upper right-hand corner of each page.

• Describe your leadership and management experience planning, organizing and directing teams.

• Describe your experience analyzing business processes or complex issues, and proposing recommendations to resolve the issue(s) and/or streamline the process.

• Describe your leadership style and approach for developing and motivating staff with varying levels of knowledge, skills, and abilities.

• Please describe your experience navigating complex policies and regulations to substantively increase resources, compliance, or capacity for your organization.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Knowledge of and experience with areas of oversight including the budget process, contracts and procurement, facilities operation, telecommunication, legislation, editing and report processing, human resources, payroll and attendance, recruitment, and clerical support.

• Proven exceptional leadership qualities, with ability to foster diversity, mentor, encourage and facilitate cooperation, teamwork, and pride.

• Possession of excellent organization, time management, customer service and interpersonal skills.

• Demonstrated ability to act independently, and be open-minded, flexible, and tactful.

• Proven ability to use good judgment when analyzing data and situations, drawing sound conclusions, and taking effective actions.

• Excellent communication skills.

• Experience collaborating with all levels of internal and external stakeholders.

• Experience fostering a team environment and promoting a high-performance customer-centric culture.

• Demonstrated experience working collaboratively with peers to achieve organizational objectives.

• Demonstrated experience implementing change management processes to facilitate the success of organizational initiatives and process improvements.

• Flexible, and willingness to thrive in an environment of change, pressure, and deadlines, while providing results.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:

Audits Recruitments

(916) 445-9232

rsantana@sco.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

SCO EEO Officer

(916) 324-2223

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.