Job Description and Duties

Under the direction of the Recovery Manager, the Staff Services Manager I (SSM I) performs a wide range of complex managerial and analytical tasks related to the provision of federal and state disaster assistance grant programs, including but not limited to: Public Assistance (PA) Disaster Grant, California Disaster Assistance Act (CDAA), Fire Management Assistance Grant (FMAG), Hazard Mitigation Grant Program (HMGP), Interagency Recovery Coordination (IRC), Hazardous Materials Emergency Preparedness grant (HMEP), Pre-Disaster Mitigation program (PDM), Flood Mitigation Assistance (FMA), and others.

The SSM I directs fully developed staff functions; supervises a small group of professional, technical or analytical staff performing journey person level work; and personally performs the most difficult or sensitive work. The Incumbent is responsible for management, supervision, and organization of resources, as well as the implementation of program objectives. To ensure program objectives are met, the SSM I may be required to work extended hours, e.g. nights, weekends, and holidays.

The SSM I is responsible for managing staff during both normal and disaster recovery operations.Primary management duties involve supervisory responsibility for staff; planning, coordinating, and directing resources effectively; developing, reviewing, and approving all program-related documentation; soliciting and ensuring necessary input from and coordination with all persons contacted in the course of work; making financial, programmatic, and administrative decisions on all aspects of the program; and making recommendations to upper management.In alignment with the strategic plan, the SSM I develops, directs, and empowers staff to ensure they are customer-focused innovators and problem solvers providing a high level of service and technical expertise in their delivery of services.

The SSM I identifies innovative opportunities and makes recommendations for potential consideration for the strategic plan, undertakes department-wide projects, and anticipates the needs of, and impacts on, disaster recovery program and operation. The SSM I establishes and maintains relationships with various internal and external stakeholders, promotes organizational efficiency and operational excellence.

This position is located in the Hazard Mitigation Special Projects Unit in Mather.

Applications are scheduled to be released to the hiring manager on the following dates:

• June 27, 2024
• July 11, 2024
• July 25, 2024

You will find additional information about the job in the Duty Statement.

Working Conditions

Telework: This position is eligible for a hybrid work schedule which includes up to two days of remote work per week. Additional in office days may be required based on the business need.

DMV Pull Program: Participation in the DMV Pull Program is required. The position(s) require(s) a valid Driver's License (DL). You must answer the questions addressing your DL on your application. Ensure you provide your DL number, class, expiration date, and any endorsements and/or restrictions.

Conflict of Interest: This position is designated under the Conflict of Interest Code. The position is responsible for making or participating in the making of governmental decisions that may potentially have a material effect on personal financial interests. The appointee is required to complete Form 700 within 30 days of appointment. Failure to comply with the Conflict of Interest Code requirements may void the appointment.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• STAFF SERVICES MANAGER I

Additional Documents

• Job Application Package Checklist

• Duty Statement

Position Details

Job Code #:

JC-436736

Position #(s):

163-551-4800-001

Working Title:

Special Projects Manager

Classification:

STAFF SERVICES MANAGER I

$6,760.00 - $8,398.00

of Positions:

1

Work Location:

Sacramento County

Telework:

Hybrid

Job Type:

Permanent, Full Time

Department Information

The California Governor's Office of Emergency Services (Cal OES) is committed to fostering a diverse and inclusive culture by hiring and retaining individuals from a variety of backgrounds and personal experiences. Our employees are empowered with the tools and resources necessary to meet our mission, while continuing to expand equity and inclusion efforts at all levels of the organization. We are committed to the spirit and work required to ensure the safety and resilience of every community in California.

Cal OES is an emergency response, homeland security, and disaster recovery agency and as a result, is a dynamic and exciting place to work in a team-oriented environment. Cal OES provides training to enhance the understanding of emergency and incident management to all employees.

The Recovery Section is responsible for managing disaster recovery and providing assistance to local governments, special districts, certain nonprofit organizations, individuals, businesses and agricultural communities impacted by disasters. The Recovery Section ensures state and federal support are provided in an efficient and timely manner throughout the recovery process.

More information may be found here:

Recovery Directorate | California Governor's Office of Emergency Services

In the event of an emergency, employees may be contacted and requested to report to work in the event of an emergency. This contact may be outside of your normal working hours (evenings/nights, weekends, and holidays). This service may require irregular work hours, work locations other than the official duty location, and may include duties other than those specified in your official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and you may be required to relocate to emergency sites.

Department Website: http://www.caloes.ca.gov

Special Requirements

Application Package Requirements

To have your application considered for this job opportunity:

• List the Job Code (JC) and Position Number for this position in the "EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING" section on the State Application, STD. 678.

• List your most current employment history first in the "EMPLOYMENT HISTORY" section on the STD. 678.

• Provide the "From" and "To" dates with the month, day and year, the "Hours Per Week" that you worked and the Total Worked (Years/Months). You may include overtime hours.

• You must complete the "DUTIES PERFORMED" on the State Application (do not note "see attached resume" in this section). Failure to comply and your application is considered incomplete.

• SROA and Surplus are encouraged to apply and must submit a copy of their letter.

• Please note consideration shall be given to work experience gained in a part-time or full-time job, regardless of whether the job was a paid or a volunteer position or was within, or outside of, state service.

If using education to qualify please submit a copy of your transcripts. If selected, official transcripts will be required. Foreign education must obtain and submit verification of United States course/degree equivalency.

NOTE: Incomplete applications received may not be considered. Resumes are welcomed but do not take the place of the completed State Application STD 678. Applications received via fax or email will NOT be accepted. If you would like confirmation of receipt, please send certified mail.

A candidate pool may be established for subsequent vacancies.

All hires may be subject to a criminal background check.

We encourage applicants to apply electronically.

Application Instructions

Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: Until Filled

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

California Governor's Office of Emergency Services

Attn: HR Unit-LC

Human Resources Recruitment

10370 Peter A McCuen Boulevard

Mather, CA 95655

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

California Governor's Office of Emergency Services

HR Unit-LC

Human Resources Recruitment

10370 Peter A McCuen Boulevard

Mather, CA 95655

Please drop off at HR Window; Second Floor. This excludes holidays and weekends

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.

• Resume is required and must be included.

• Statement of Qualifications

• Please refer to the Statement of Qualifications (SOQ) section at the bottom of this job bulletin for the filing instructions and the SOQ Questions. Applications submitted without the SOQ may not be considered.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• The ability to work well with others.

• Knowledge of computer operating systems, hardware, and software programs.

• Customer service skills.

• Excellent verbal communication and presentation skills.

• Excellent analytical skills and the ability to think strategically while remaining focused on goals and objectives.

• Demonstrated ability to work with diverse stakeholders from a wide variety of professional backgrounds and experiences.

• Highly proficient and knowledgeable in the use of current computer software and tools related to data collection, analysis, visualization, and reporting.

• High level of organization and attention to detail.

• Lifelong learner adept in emerging technologies for data analysis, research and reporting.

• Ability to multi-task, meet deadlines, be persistent, and solve problems as they arise.

• Strong oral and written communication skills; excellent interpersonal skills for facilitating and developing strategic relationships.

• Strong background in statistics and technical/academic writing.

• Experience in successfully conducting research independently within or in partnership with other organizations.

• Demonstrate experience in interpreting and applying state and federal laws and standards.

• Experience supporting and training staff and community partners that are unfamiliar with programs.

• Ability to collect, manage, and analyze data before making recommendations to key stakeholders and leadership.

Benefits

Cal OES employees are eligible for a number of benefits and working for us is a great opportunity to join a committed team. Benefits include but are not limited to the following:

• Free Parking

• On-site Gym and Locker room

• Electric Carport

• Excellent CalPERS state pension plan

• 401(k) and 457(b) Plans

• Flexible Schedules

• Generous paid time off

• Health, dental & vision insurance for the employee or the employee's family

• Investment in careers development

• Located near many local eateries, financial institutions, and the Light Rail Station

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website: http://www.caloes.ca.gov

Human Resources Contact:

HR Unit

• LC

(916) 845-8321

Recruitments@caloes.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

EEO Officer

(916) 845-8527

EEO@CalOES.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications

All applicants must provide a Statement of Qualifications (SOQ) for the hiring manager's review. Failure to include an SOQ will disqualify an applicant from consideration.

A resume in lieu of the SOQ responses will disqualify an applicant from consideration. A standard or generic SOQ will disqualify an applicant from consideration.

Please review the Duty Statement and the Desirable Qualifications for the Special Project Unit Staff Services Manager I.

The SOQ should specifically outline how you meet any or all of the desirable qualifications outlined in the Job Posting and Duty Statement.

SOQ Format Instructions

The SOQ must be in 12-point Arial font and must not be more than one page, single-spaced.

PLEASE ANSWER THE FOLLOWING PROMPT:

• Describe your background, experience, education, and/or training that qualifies you for the SSMI position in the Hazard Mitigation Special Project's Unit.

For assistance in uploading documents, including the SOQ, you may want to consider watching the following video from CalHR's Training Catalog: Upload SOQ to your Application Package

Examination Information

To obtain list eligibility please click on the link below

Staff Services Manager I - EX-2109

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.