Doordash San Francisco , CA 94118
Posted 1 week ago
About the Team
DoorDash Labs is a team within DoorDash building autonomous delivery robots and other autonomy solutions from the ground up for DoorDash's core delivery platform. If you have a passion for applying autonomy and robotics in a service used by millions of people daily, then we want to talk to you!
About the Role
As the Program Manager for Operations at DoorDash Labs you will play a central role within the robot operations team at DoorDash Labs as we scale and optimize last-mile deliveries using autonomy.
You will report to the manager of our growing Program Management team and will interface with operations, hardware, service, software, autonomy, safety and testing teams on a daily basis. This role is a hybrid role and requires being on site at our Oakland facility 1-2 days per week, as well as occasional travel to our non-SF Bay Area locations.
You're excited about this opportunity because you will…
Join DoorDash, a hugely successful logistics technology company
Help scale our autonomous delivery fleet and associated operations across multiple states
Work closely with members of our operations teams in the SF Bay Area and other locations
Use your data analytics skills to establish and track operational and fleet efficiency metrics
Initiate and drive operational and fleet uptime improvements
Manage robot fleet service and repair needs
Champion a culture of safety and drive initiatives with safety in mind at all times
Manage vendor relationships for logistics, service and repairs
Work with team members across DD Labs to follow up and resolve issues
We're excited about you because you have…
A Bachelor's Degree or equivalent work experience
6+ years of industry experience working in operations program management or related field
Excellent written and verbal communication skills and attention to details
A track record of managing complex, cross-functional projects and programs in a highly dynamic environment
A proven ability to mine and use data to drive efficiency improvements
The desire to embrace ambiguity and the ability to organize disparate ideas into a cohesive plan
A working understanding of autonomy concepts and AV testing procedures
Strong familiarity with program management tools, such as
Jira
Confluence
Smartsheet/MS Project
Google Workplace applications
We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using
Doordash