Staff Proctor

University of Iowa Distance and Online Education is seeking a Staff Proctor at 50% for the Academic Year. If you are interested in a part time schedule, flexible summer hours and assisting in exam proctoring, this might be the job for you!

As a Staff Proctor, you will oversee daily testing and exam integrity review for exams administered both on- and off-campus. You will troubleshoot and train faculty, staff, and students to effectively use exam scheduling, proctoring, and delivery software. You will also have the opportunity to:

• Facilitate exam proctoring by preparing exams and rooms for testing, verifying student identities, checking students in and out of the Test Center, reviewing individual exam guidelines with testers, assisting with technical difficulties, monitoring for and reporting academic misconduct, processing completed exams and reviewing virtually proctored exams.

• Use MAUI and ICON to verify exams, troubleshoot and correct exam issues as needed.

• Help develop, document, and maintain processes and procedures involved with developing instructional materials.

• Troubleshoot software and hardware issues that arise for exams delivered at the Test Center and virtually.

• Manage inventory which includes ordering necessary supplies, requesting equipment maintenance, and assisting with mailroom pickups.

• Serve as lead proctor, providing training, guidance, and support to graduate student and temporary admin proctors as needed.

About the Department: University of Iowa Distance and Online Education, a unit within University College, partners with colleges and departments throughout the university to provide exam support for students in online courses, and SDS accommodations and make up exams for students in on-campus courses. Additionally, we administer non-University of Iowa exams for community members. The exam services team supports instructors in the development and delivery of proctored exams to facilitate an efficient and secure exam process for both instructors and students.

• For a full job description, including all duties and competencies assigned, please e-mail the contact listed below or visit: Job Opportunities (Org 02 & 35). Click here to learn more about the Office of the Provost at the University of Iowa.

REQUIRED QUALIFICATIONS:

• Bachelor's degree or an equivalent combination of education and related experience in instructional support may also serve to meet this minimum education requirement.

• Experience (typically 6 months - 1 year) working in an educational setting.

• Demonstrates a Basic proficiency level in:

• Manage multiple concurrent projects and/or activities and effectively prioritize and allocate time and resources.

• Meet or exceed customer service needs and expectations and provide excellent service in a direct or indirect manner.

• Summarize and simplify technical concepts and explain those concepts in simple, clear language appropriate to the audience.

• Apply communication techniques and relationship building skills to work with a variety of individuals and groups in a constructive and collaborative manner. Includes excellent oral, written, and interpersonal communication with internal and external customers.

DESIRABLE QUALIFICATIONS:

• Experience using instructional technologies such as learning management systems, virtual classrooms, etc., to develop and deliver exams for on-campus and off-campus students.
• TO APPLY:

To be eligible for consideration, applicants must complete BOTH of the following steps:

Upload both of the following and mark them each as a "Relevant File" to the job submission:

• a current resume
• a cover letter

Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the process.

Schedule: Position will require 20 hours per week during the academic year. Some evening hours may be required to ensure staff are scheduled to assist graduate student and temporary admin proctors when Test Center is open.

Work Modality: This position is on-campus.

Compensation: $20,500 - $24,000 with full benefits.

Percent Time: 50%-time, Academic Year Appointment

Reach out to Monica Frank to learn more about benefits, compensation practices, and career development opportunities.

Click here to learn more about why you should join UI!

Additional Information

• Classification Title: Instructional Serv Coordinator

• Appointment Type: Professional and Scientific

• Schedule: Part-time

• Work Modality Options: On Campus

Compensation

• Pay Level: 3A
• Starting Salary Minimum: 20,500
• Starting Salary Maximum: 24,000

Contact Information

• Organization: University College

• Contact Name: Monica Frank

• Contact Email: monica-belt@uiowa.edu