Staff Pharmacist Floater PT

CVS Health Dallas , GA 30132

Posted 4 weeks ago

Job Description:

Health is everything. At CVS Health we are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we're helping people on their path to better health from advising on prescriptions to helping manage chronic and specialty conditions. Because we're present in so many moments, big and small, we have an active, supportive role in shaping the future of health care. A Staff Pharmacist plays a key role at CVS Health as our pharmacy teams are at the forefront of this mission and are critical in both shaping healthcare and helping people on their path to better health.

The Staff Pharmacist supports the Pharmacy Manager in supervising the technician support staff who help customers on their path to better health. The Staff Pharmacist is responsible for supporting the Pharmacy Manager in the management, oversight and operation of all aspects of the pharmacy within his/her store including pharmacy practice, regulatory requirements, quality assurance, customer service, personnel management, inventory management, financial profitability and loss prevention. A key component of the Staff Pharmacist role is keeping customers and patients healthy through adoption and management of our patient care programs. Staff Pharmacists are also responsible for supporting the Pharmacy Manager in the development and performance management of the technician support staff, identification of critical business opportunities, establishing meaningful solutions to drive performance and growth and successfully implementing those plans by managing and directing the technician support staff to accomplish these goals.

  • The ability to travel and cover stores across a defined geography is an expectation of Floater Pharmacists

SCOPE: This job description applies to all full time Staff Pharmacists outside of California


Customer Service / Patient Care / Quality Assurance

  • The Staff Pharmacist delivers, and leads others to deliver, exceptional service to our customers

  • Offers and provides clinical services, such as health screenings and the administration of immunizations*

  • Effective 8/1/2020, immunizing is an essential function of the job for all pharmacists, no exceptions

  • Establishes trust and confidence with customers and patients by ensuring the technician support staff is maintaining service standards according to company guidelines

This includes diagnosing the root cause of service opportunities and implementing corrective actions with the technician support staff when necessary

  • Immediately acknowledges and greets customers in a courteous and professional manner and coaches the technician support staff to do the same

Revised July 2020

  • Helps to minimize healthcare costs by assisting customers that are affected by changes in programs, legislation, and Third Party insurance

  • Actively meets and exceeds customer needs by driving compliance and adoption of all pharmacy workflow standards

Including ensuring the appropriate schedule is implemented to best serve the needs of the customer and business in accordance with budgeted payroll hours and workflow model

  • Partners with front store management to drive and develop solutions to enhance the customer experience

  • Assists pharmacy and front store customers with their questions and concerns

  • Takes accountability for customer and patient satisfaction and persists to resolve the person's unique problems until a solution is found

  • Helps patients and customers on their path to better health by providing counseling when appropriate

  • Solicits information about a customer's medical history to give appropriate medical advice

  • Maintains high quality assurance standards by leveraging the appropriate systems and tools during final verification, Drug Utilization Review (DUR), dispensing incident notification and report completion

  • Communicates and collaborates with all healthcare professionals to provide coordinated and optimal patient care

Professional Practice

  • Keeps our communities safe by ensuring compliance with all federal and state laws, rules and regulations and CVS policy and procedures at all times

Includes exercising corresponding responsibility and professional judgment in the filling of all controlled substances

  • Keeps our colleagues safe by enforcing a safe work environment that fulfills the required regulatory and company policies and procedures and holds colleagues accountable for maintaining such an environment

  • Maintains through the team a clean, organized and professional pharmacy department, according to CVS standards

  • Communicates with customers/patients while protecting their confidential health and drug information according to HIPAA

  • Participates in all required aspects of the prescription filling and pick-up process and use of pharmacy computer system including, but not limited to, operating the cash register, data entry of prescription orders, and resolving Third Party issues. Retrieves and files prescriptions appropriately according to State and Federal Law

  • Communicates with Field Management and Corporate regarding any required reporting including, but not limited to, regulatory agency visits and maintains confidentiality thereof

  • Actively prevents diversion and theft by complying with all Asset Protection procedures. Properly secures the pharmacy department, safe, and pharmacy department access

Includes properly reporting loss of drug product in accordance with state and federal guidelines

Revised July 2020

Personnel Management

  • Ensures the technician support staff is positioned to help patients on their path to better health providing timely and ongoing feedback, both appreciative and developmental

  • To best serve our customers and meet our financial goals, communicates performance expectations and results to the technician support staff. Organizes information and important correspondence in a way that can be easily understood and accessed by the technician support staff

  • Formulates clear objectives, relays pertinent information to technician support staff and holds them accountable for meeting objectives

  • To establish a broad base of highly skilled team members capable of delivering on our company purpose, the Staff Pharmacist is responsible for assisting the Pharmacy Manager in driving training and development of the technician support staff

  • Keeping our company values in mind, supports the Pharmacy Manager with interviewing, evaluating, identifying and selecting the best talent with a range of diverse backgrounds and experiences

  • Completes all required training and compliance programs and helps drive technician support staff members to do the same

  • Balances assignments that capitalize on people's strengths with stretch opportunities to enable maximum development in and across the organization

  • Acts as a trusted coach and mentor both within their line of responsibility and beyond

  • Clearly and regularly communicates performance and behavior expectations to technician support staff including, but not limited to, maintaining a work environment free from unlawful discrimination and harassment

Operations Management

  • Understands all aspects of the pharmacy, supports the Pharmacy Manager in assessing ongoing operations, and develops and executes plans to improve pharmacy performance

  • Supports the Pharmacy Manager in reviewing business performance on a monthly cadence and supports corrective measures aimed at driving improved results

  • Required Qualifications

Remaining upright on the feet, particularly for sustained periods of time

  • Moving about on foot to accomplish tasks, particularly for moving from one work area to another

  • Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm

  • Extending hand(s) and arm(s) in any direction

  • Bending body downward and forward by bending spine at the waist

  • Stooping to a considerable degree and requiring full use of the lower extremities and back muscles

  • Expressing or exchanging ideas by means of spoken word; those activities where detailed or important spoken instructions must be conveyed accurately

  • Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication

  • The worker is required to have close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts

  • Occasional lifting of up to 30 lbs

  • Exerting up to 30 lbs of force occasionally and/or up to 10 lbs of force frequently, and/or a negligible amount of force constantly to move objects

Minimum Required Qualifications

  • Active Pharmacy License in the state in which he/she is employed

  • Not on the DEA Excluded Parties List

  • Immunization Certification through an accredited organization (e.g., APhA)

  • No pending felony charges or convictions for criminal offenses involving controlled substances

Preferred Qualifications



Bachelor of Science in Pharmacy or Pharm. D. degree

Business Overview

At Coram, a CVS Health business, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
PT Sales

Advance Auto Parts

Posted 5 months ago

VIEW JOBS 7/17/2020 12:00:00 AM 2020-10-15T00:00 Career Description Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred. Primary Responsibilities * Provide excellent selling experience for DIY customer visits and phone calls * Achieve personal sales goal and help store achieve its sales goals * Provide DIY services including battery installation, testing, wiper installs, etc. * Maintain store product and operational standards * Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc. Secondary Responsibilities * Store Cleanliness including floors, bathrooms, facing, dusting, parking lot * General stocking including truck stocking and back stock * Safely deliver parts to customers as needed Success Factors * Basic driving and navigation ability * Ability to use delivery board system * Friendly communication * Ability to locate and stock parts * Safety knowledge and skills * Operating inventory systems and store equipment * Parts and automotive system knowledge skills * Operating POS and Parts lookup systems * Expert at testing and diagnostic equipment for DIY service Essential Job Skills Necessary for Success as a Salesperson * Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management * Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals * Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals * Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Salesperson up for Success * 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. AAPRTL Advance Auto Parts Dallas GA

Staff Pharmacist Floater PT

CVS Health