Excellent Care to Patients and Families The Best Staff In the Safest Environment
Nursing at Brigham and Women's Hospital is known for their excellent clinical practice and for keeping patients and their families at the center of all they do. We understand that great care is shaped by relationships with patients and their families. That's why we're committed to knowing our patients on a deeper level - not just as patients, but as individuals - to ensure that they, and their families, feel known and cared for.
At BWH, we proudly work together with a spirit of inquiry and a deep commitment to providing the highest quality, evidence-informed and theory-guided care in an inclusive environment. We work each day to achieve our vision - to provide excellent care to patients and families, with the best staff, in the safest environment.
Just as we have been able to reinvent health care, we have also transformed health care careers. Whether measured in terms of lives saved, awards earned, or the personal satisfaction of stretching your talents - a career with BWH is unlike any other in the health care field. Here you'll find a workplace where collaboration and teamwork are the norm, not the exception - physicians, nurses, technicians, staff and management form a close-knit bond, based on mutual respect and devotion to our patients. If you want an enormously fulfilling career, there's no better place to be.
Brigham and Women's Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.
The Staff Nurse for the Neurosurgical practice will be responsible for:
The Staff Nurse for the Neurosurgical practice will be responsible for:
Supporting the clinical and administrative needs of the neurosurgical practice with the supervising surgeon's guidance for patient care, thus ensuring the highest quality of care across the care continuum.
Providing nursing care founded on relationship-based care principles aimed at transforming the practice and the care delivery for neurosurgical patients who undergo a variety of surgical procedures related to the brain, ranging from brain lesions to complex skull base tumors.
Working collaboratively with the clinical and administrative practice team, led by the supervising surgeon, to manage and coordinate care for neurosurgical patients, perform pre- and post-operative patient education, offer telephonic support, and participate in prescription management per supervising surgeon's recommendations
Creating an authentic healing environment that supports the wellbeing of neurosurgery patients and families.
Ensuring a seamless patient flow and positive patient experience across the care continuum in coordination with the individual neurosurgical practices, the transitional care nurse, and the departmental discharge team. Works directly with the administrative operations assistants, mid-level clinicians (NPs and/or PAs), and nursing within the brain service to resolve patient issues and concerns both pre- and post-surgery.
Preparing, performing, and documenting the coordination of clinical care including, but not limited to, assisting patients with insurance and disability paper work, follow-up on labs and test results, obtaining durable medical equipment, and arranging physical therapy, occupational therapy, and other services as needed and requested by the supervising surgeon.
Working collaboratively with mid-level clinicians to obtain prior authorizations for prescriptions and assist with medication refill requests as needed and approved by the supervising surgeon. Participates in the medication review process.
Seeing patients in an ambulatory setting and assisting with care coordination throughout the care continuum.
Coordinating care for PICC line placement prior to surgery.
Conducting post-discharge telephone calls.
Transferring of care to longitudinal care teams.
Coordinating orders for patient follow-up care (i.e. MRIs, CTs, labs), in conjunction with his/her supervising surgeon's clinical requests and protocols.
Developing an ongoing maintenance of both practice and program-specific patient education materials in collaboration with the Practice Manager and/or Director of Operations for the brain service.
Engaging in transpersonal teaching and learning within context of a caring relationship; "coaching" patients towards health/wellness, disseminating information on condition, discharge medications, and follow-up care.
Communicating with his/her primary attending physician and other team members as appropriate.
Assisting his/her primary attending physician in any potential collection and analysis of validated quality and outcome measure data. May occasionally interact with the Director and Associate Director of Process Improvement regarding neurosurgical service projects that impact overall departmental goals and initiatives.
Attending internal and external educational meetings and reading appropriate professional journals to maintain and enhance skills and competence.
May also participate in related research projects after completion of the required training.
Participating in departmental education and training for medical assistants and externs as related to the brain service and brain patients in the clinical setting (i.e. suture removal).
Proficient use of the electronic medical record, documenting in a manner that is clear, complete, concise, and in SBAR format when appropriate to remain compliant with nursing standards.
Other duties, clinical and administrative, as assigned by the supervising physician or leadership team.
To qualify you must have:
Education: Graduate of an approved school of nursing with current registration in Massachusetts. A Bachelor of Science in Nursing is required for newly licensed nurses and external applicants.
Minimum of 3 years of recent (defined as within 1 year) Neurosurgical nursing experience with a working knowledge of the patient discharge process required.
Minimum of 1 year of previous clinical nursing experience in an ambulatory nursing experience in a medical specialty clinic/practice setting, with a demonstrated ability to educate patients and families around current treatments and medications required.
Experience with providing phone based and/or in-person clinical assessment and education as appropriate for an ambulatory outpatient setting strongly preferred.
Ability to work with a variety of information systems and databases: Microsoft Word, PowerPoint, Access, and others preferred.
Case Management experience preferred.
Experience with team-based care preferred.
Membership in professional organizations is recommended and certification in Ambulatory Care or ambulatory specialty area preferred.
Able to work weekend rotation per the MNA contract.
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