Staff Nurse / 20 Hours / Day Shift - BWH Psychiatry, 221 Longwood Avenue

Wentworth-Douglass Hospital Boston , MA 02298

Posted 6 months ago

BRIGHAM AND WOMEN'S HOSPITAL

Department of Psychiatry

Triage RN Addendum

GENERAL SUMMARY/ OVERVIEW STATEMENT

The Registered Nurse (RN) is an integral member of the care delivery team and is responsible to support the clinical and administrative needs of psychiatry patients, thus ensuring the highest quality of patient care across the care continuum. Founded on relationship-based care principles, the model promises to transform practice and the care delivery for psychiatry patients who are undergoing a variety of treatments for the full spectrum of psychological and psychiatric disorders, ranging from neuro-psychiatry to major depression. In this model, the patient is at the center of the team, and the nurse works collaboratively to manage and coordinate care, triage urgent clinical needs, provide patient education, offer telephonic support, participate in prescription management and other administrative duties.

ADDITIONAL DUTIES AND RESPONSIBILITIES:

  • Creates an authentic healing environment that supports the well-being of psychological and psychiatric patients and families. Supports the Department's Call Center in performing clinical triage to support the urgent needs of patients.

  • Ensures a seamless patient flow and positive patient experience across the care continuum in coordination of the individual practices throughout the Department and its satellite locations. Works directly with the faculty, clinical, and administrative teams to resolve patient issues and concerns.

  • Prepares, performs, and documents the coordination of clinical care including: assisting the patient with insurance and disability paper work, PT1 forms, assisting with prescription refills, and other services to support the Faculty.

  • Works in collaboration with social workers and billing team to obtain prior authorizations for prescriptions. Participates in the medication reconciliation process including medication review.

  • Provides back up support for faculty in regard to Prescription Management such as medication refill requests as needed.

  • Patient education as needed and requested. Develop and ongoing maintenance of patient education materials in coordination with the Administration Team for the Department.

  • Follow up telephone calls as requested by faculty.

  • Engages in trans-personal teaching and learning within context of a caring relationship; "coaching" patients towards health/wellness, disseminating information on condition, discharge medications, and follow-up care, which may include leading or participating in educational groups and hosting health-based educational series.

  • Communicates with attending physicians and other team members as appropriate.

  • Assists the attending physicians in any potential collection and analysis of validated quality and outcome measure data. May interact with the Director and Associate Director of Process Improvement from time to time on projects that impact overall departmental goals and initiatives.

  • Attends internal and external educational meetings and reads appropriate professional journals in order to maintain and enhance skills and competence.

  • May also participate in related research projects after completion of the required training. Operations Support/Administrative.

Responsibilities

  • Remains proficient with BWH computer systems as needed to independently perform daily tasks such as order entry, EMAR, lab tests

  • and results, incident reporting, etc.

  • Consistently provides high quality and timely documentation including admission notes, progress notes, telephone encounters, discharge summaries

  • and dictations.

  • Participates in departmental education and training to medical assistants, call center, and externs regarding the needs of the Department

  • (i.e. appropriate triage workflow). Other duties as assigned by the supervising physician or leadership team.

QUALIFICATIONS

  • Demonstrates true enthusiasm to provide nursing care for patients and families.

  • Experience working in a large complex health care organization.

  • Previous Psychiatric ambulatory experience with a demonstrated ability to educate patients and families around current treatments and medications required.

  • 3 years' recent Psychiatric experience with a working knowledge of both ambulatory care needs as well as the inpatient discharge process preferred.

  • Proven ability to achieve programmatic goals and outcomes demonstrating impeccable organizational and leadership skills. Ability to work with a variety of information systems and databases: MS Word, PowerPoint, Excel, Access and others.

  • Demonstrated ability to work collaboratively with clinical and administrative staff for strong intra - and interdisciplinary partnerships

  • Given the importance of this role to the overall success of Psychiatric programs and patient care initiatives, candidate must have the ability to function at the highest level professionally and clinically and further possess excellent interpersonal skills.

WORKING CONDITIONS

  • The work may require the lifting of heavy objects and patients, as well as exposure to potentially infective material. Work requires contact with needles and other sharp instruments, monitoring devices, and other state-of-the-art equipment. Prolonged standing may be required. The hospital is approximately mile long and excessive walking to and from the patient care units can be expected.
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Staff Nurse / 40 Hours / Variable Evening Shift BWH Cardiovascular Recovery Room

Partners Healthcare System

Posted 4 days ago

VIEW JOBS 10/11/2019 12:00:00 AM 2020-01-09T00:00 Excellent Care to Patients and Families • The Best Staff • In the Safest Environment Nursing at Brigham and Women's Hospital is known for their excellent clinical practice and for keeping patients and their families at the center of all they do. We understand that great care is shaped by relationships with patients and their families. That's why we're committed to knowing our patients on a deeper level — not just as patients, but as individuals — to ensure that they, and their families, feel known and cared for. At BWH, we proudly work together with a spirit of inquiry and a deep commitment to providing the highest quality, evidence-informed and theory-guided care in an inclusive environment. We work each day to achieve our vision — to provide excellent care to patients and families, with the best staff, in the safest environment. Just as we have been able to reinvent health care, we have also transformed health care careers. Whether measured in terms of lives saved, awards earned, or the personal satisfaction of stretching your talents – a career with BWH is unlike any other in the health care field. Here you'll find a workplace where collaboration and teamwork are the norm, not the exception – physicians, nurses, technicians, staff and management form a close-knit bond, based on mutual respect and devotion to our patients. If you want an enormously fulfilling career, there's no better place to be. The Staff Nurse will be responsible for: * Providing care for patients in the cardiovascular recovery room. * Working collaboratively to provide excellent care to patients and families in the safest environment. To qualify you must have: * Education: Graduate of an approved school of nursing with current registration in Massachusetts. For newly licensed nurses a Bachelor of Science Degree in Nursing is required. * Experience: * Current adult ICU experience required * Intravenous conscious sedation experience required * Procedural nursing experience preferred * ACLS/BLS required * Other: Membership in professional organizations is recommended and certification in a specialty area is encouraged. * Able to work weekend rotation per the MNA contract Partners Healthcare System Boston MA

Staff Nurse / 20 Hours / Day Shift - BWH Psychiatry, 221 Longwood Avenue

Wentworth-Douglass Hospital