Staff Engineer

Groupon Chicago , IL 60602

Posted 2 months ago

Grow as a developer by building things that help local businesses around the world thrive.

Groupon is an experiences marketplace that brings people more ways to get the most out of their city or wherever they may be. By enabling real-time mobile commerce across local businesses, live events and travel destinations, Groupon helps people find and discover experiences--big and small, new and familiar--that make for a full, fun and rewarding life. Groupon helps local businesses grow and strengthen customer relationships--resulting in strong, vibrant communities. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success.

The Groupon Platform Engineering and Tools group is looking to hire a Staff Engineer with experience in implementing and providing Observability solutions for distributed web applications and services. The Observability platform team's charter is to ensure that Engineering and Production Operations always know the current and past states of the entire system with fine granularity, high correlation and ease of use with a view to continuously lower our MTTD and MTTR.

As a team member of the Observability platform, you will be responsible for the design and architecture of the next gen Observability platform and rolling out standards for logging, monitoring and alerting. Groupon operates at hyper scale with 500+ micro services and millions of users and transactions a day. The observability teams leverage custom software, open-source solutions, and 3rd party services to provide metrics, logging, monitoring and alerting across thousands of hosts. We operate what we build, devops style.

We're a "best of both worlds" kind of company. We're big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. We're curious, fun, a little intense, and kind of obsessed with helping local businesses thrive. Does that sound like a great way to grow your career? Let's get into the details:

You'll spend time on the following:

  • Designing and architecting the next gen Observability platform using open source, 3rd party and custom logging, monitoring solutions

  • Rolling out application standards for logging, monitoring, and alerting

  • Providing automated baseline coverage for Observability for all applications at Groupon

  • Building cutting edge systems with full ownership of this data pipeline

  • Bring in Machine Learning and AI into the Observability framework

  • Get insight into eCommerce business and operational metrics, and internal mobility into different lines of business

  • Operating on a global scale where your work will impact millions of customers

We're excited about you if you have:

  • 10+ years of hands on design, development and operations experience with large scale distributed web application development

  • Experience with Implementing best practices for software development in large organization such as rolling out standards for logging, monitoring and alerting

  • Full lifecycle ownership (development, testing, deployment, operations)

  • Expert proficiency in high level language such as Java or Ruby.

  • Experience with development and operations of metrics, logging and trace data collection, transportation, aggregation, and visualization. (Wavefront, Telegraf, Nagios, ELK, Open Telemetry etc.)

  • Experience building and operating high-scale RESTful services preferred

  • Experience with Cloud based services preferred

  • Knowledge of Containers and Kubernetes is a plus

Groupon's purpose is to build strong communities through thriving small businesses. To learn more about the world's largest local ecommerce marketplace, click here for the latest Groupon news. Plus, be sure to check out the values that shape our culture, guide our strategy and make our company a great place to work. And just don't take our word for it. Hear from real Groupon team members and learn more about our inclusive employee groups. If all of this sounds like something that's a great fit for you, then click apply and let's see where this takes us.

Groupon is an Equal Opportunity Employer

Qualifications for employment, promotion, and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, medical condition, sexual orientation, gender identity or expression, genetic information, ancestry, marital status, military discharge status (excluding dishonorable discharge), veteran status, citizenship status, or other legally protected status. We are all responsible for maintaining this policy. Groupon is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may email us at hraccommodations at If you have concerns related to Groupon's equal employment opportunities, you may contact Groupon's Ethics Reporting Service Ethicspoint.

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Staff Engineer