Staff Development Specialist I

*SALARY GRADE: NC12  /   SALARY RANGE: $44,588- $78,028

This is a repost - Previous candidates are still being considered

This position with NCDOT offers full State Benefits, competitive salaries and many career development opportunities.

This position is located in Nash County. The North Carolina Division of Motor Vehicles is looking for motivated and energetic people to join our team. Start an exciting new career with an organization that is on the move.

This position reports to the Staff Development Coordinator and is responsible for providing training support to the DMV Training and Development Section. This position is responsible for providing pertinent, consistent, and seamless training, in accordance with staff and organizational needs and objectives, in support of the DMV's mission.

This position involves consultation with DMV Directorates, analyzing, planning, designing, developing, implementing, instructing, evaluating, and revising basic and continuous professional development programs. It includes monitoring Federal and North Carolina legislation, DMV policy, procedures, and processes to ensure all training material is current and accurate.

The primary purpose of this position is to deliver effective and relevant new and continuous professional training and development programs to DMV Units such as, Driver Services, Vehicle Services, Customer Compliance Services, Strategy Research and Development, Business Services and License and Theft, as well as, License Plate Agency personnel, Law Enforcement personnel, Automobile Dealers, Community Colleges, Universities and NC residents. It requires a working knowledge of all General Statutes, rules, regulations, policies, program changes and procedures that affect the Division of Motor Vehicles.

  This position requires proven working knowledge of NC Motor Vehicle Laws (Chapter 20) directly pertaining to Vehicle Registration and Liability Insurance as well as working knowledge of DMV rules, regulations, policies, procedures and DMV programs STARS and LITES. This position will analyze, plan, design, develop, implement, instruct, evaluate, and revise multi-course programs of instruction, including lesson plans, training proposals, technical manuals as well as monitor Federal and North Carolina legislation, DMV policy, procedures, and processes to ensure all training material is current and accurate.

This position requires the ability to create PowerPoint presentations, tests, and support material for instructor-led in person and virtual learning as well as online training courses. Requires the ability to coordinate logistics in implementing a program of instruction at a training site.

 It requires considerable knowledge of the principles and theories in instruction of adult learners and development of subject matter into course material. The ability to establish and maintain effective communication with trainees, other instructors, staff, contractors, supervisors, managers, and upper management. The ability to formulate ideas and communicate them in verbal and written forms.

  Experience planning work assignments and coordination with project managers. The ability to identify, document, organize tasks into a project plan and maintain records, and training rosters. Experience developing and presenting programs to large groups of adult learners.

Experience reading and understanding business and technical requirements. Requires the ability to operate a personal computer, general office equipment, have extensive working knowledge of Microsoft Office programs, and the ability and knowledge to operate audio/visual equipment.  Requires working knowledge of the Learning Management System (LMS) and the NCVIP Performance Plans on the NC Learning Center.

Employee must have or be capable of satisfactorily completing the General Instructor course and have or obtain and maintain commission as a Notary Public. The ability to expedite work in a timely manner with a high-level of detail and accuracy, while communicating effectively and grammatically correct.

The ability to sit or stand for long periods of time. The ability to move tables and chairs to provide a classroom environment. The ability to load and unload supplies/equipment weighing up to 50 lbs.

The ability to travel, including but not limited to extended hours, holidays/weekends, and extended stay at training/working locations. The accumulated time of travel could equal 6 months. The applicant must have a consistent work attendance record.

Job duties are not limited to the position and employees may be tasked with other duties, as necessary.  Qualified applicants must submit an application that clearly reflects work experience that demonstrates the following:

• Working experience in NC DMV operations or with NC DMV Training.

• A working knowledge of NC Motor Vehicle Laws (Chapter 20) directly pertaining to Vehicle Registration and Liability Insurance.

• Experience using the NCDMV program STARS and LITES.

• Experience developing or revising lesson plans or teaching materials.

• Experience presenting programs to large groups of adult learners.

• Management Preferences: 

• 5 Years working experience in Vehicle Registration and NCDMV STARS database as well as DMV operations.

• License or Certification Required by Statute or Regulation:

REAL ID Act pursuant to 6 CFR, 37.45, each selected candidate will be required to undergo a background check which includes a name-based and fingerprint-based criminal history record check. The candidate will be given a conditional offer of employment that would allow her or him to begin work subject to the results of the background check.

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.

Bachelor's degree from an appropriately accredited institution and one year of experience in a progressive training or teaching role or one year of experience in a human service, counseling, or training program in the subject matter specified; or an equivalent combination of education and experience.Supplemental Contact Information: Sharon Ashe (919) 615-7231

Applicant must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.

NCDOT will not accept "See Attached" or "See Resume" in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.