Summary of Role:
The Customer Business Manager Role is part of the extended foundry sales team responsible for sales and client support from pre-order to order fulfillment through invoice in achievement of customer satisfaction.
Develop client relationship as focal point managing day-to-day business operations related to forecast, order and revenue fulfillment
Work directly with client to address fulfillment issues by solving complex problems with long-term solutions
Work closely with Sales to provide proactive sales support for the tactical horizon
Analyze client forecast and order rates and align judged forecast inputs with Sales with responsibility to ensure internal forecast system accuracy
Forecast vs actual revenue and backlog attainment analysis
Liaison with client/fab for on-time order fulfillment from PO to supply to cash (DSO).
Manage client product life cycle from production to end of life
Manage client master pricing list and internal system accuracy
Track sales program initiatives as outlined by project plan (ex. Yield, SORT, rebate, etc.)
Prepare and participate in pricing negotiations, QBRs and other client facing account team meetings
Responsible for weekly account team meetings managing agenda, documenting minutes and following up on actions to ensure closure
Provide Business Analysis support to the team as needed and work on Special projects as assigned
Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs
Bachelor's Degree from an Accredited College and or University in Business, Finance, Marketing or Related Discipline
Six or more years of relevant experience
Travel Requirements:Minimal travel required
Language Fluency: English (Written & Verbal)
Ability to independently interface directly with customers (procurement/planning)
Strong understanding and interest in Sales
Experience and in depth knowledge of the Semiconductor Industry
Highly Motivated, proactive and self-sufficient
Effective communicator with presentation skills
Must have organizational skills and be detail oriented
Strong problem solving skills
Works very well with internal teams and is recognized as a team player
Ability to be available at odd hours for phone calls with global sites
Proficient in Google Slides / Sheets & Microsoft Excel / PowerPoint
Experience with Oracle and SFDC highly desirable
If you need a reasonable accommodation for any part of the employment process, please contact us by email at email@example.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
An offer of employment with GLOBALFOUNDRIES is conditioned upon the successful completion of a background check and drug screen, as applicable and subject to applicable laws and regulations.
GLOBALFOUNDRIES is fully committed to equal opportunity in the workplace and believes that cultural diversity within the company enhances its business potential. GLOBALFOUNDRIES goal of excellence in business necessitates the attraction and retention of highly qualified people. Artificial barriers and stereotypic biases detract from this objective and may be illegally discriminatory.
Procedure: All policies and processes which pertain to employees including recruitment, selection, training, utilization, promotion, compensation, benefits, extracurricular programs, and termination are created and implemented without regard to age, ethnicity, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, sexual orientation, gender identity or expression, veteran status, or any other characteristic or category specified by local, state or federal