Staff Assistant

Department Of The Treasury Chamblee , GA 30341

Posted 4 months ago

  • Duties

Help Duties Summary

WHAT IS THE HUMAN CAPITAL OFFICE DIVISION: The HCO mission is to make IRS an employer of choice and a leader in human capital planning and management. It develops strategies and tools for recruiting, hiring, developing and retaining a highly skilled and high performing workforce to support the IRS mission.

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WHAT DOES A STAFF ASSISTANT DO? A Staff Assistant serves as a staff advisor and liaison between management and appropriate support functions on all matters pertaining to administrative and management issues. They participate in planning and coordinating programs, projects, or processes which impact functional customers in the areas of recruitment, human resources technology, facilities, financial management and security.

As a Staff Assistant you will:

  • Manage internal administrative assignments.

  • Monitor activities to ensure timeliness, consistency and completeness.

  • Review responses, reports, and memoranda to develop consolidated responses on behalf of the organization.

  • Perform special studies and research projects or assignments, which require confidentiality and application of expertise and mature judgment.

  • Assess the need for and establish and/or adapt administrative procedures and practices to be used in highly unusual situations requiring deviation from standard administrative procedures.

  • Keep the supervisor advised of developments and progress concerning problems and follow up with the responsible official to expedite necessary action and final settlement of the issues.

  • Personally review all important incoming and outgoing correspondence, coordinating routing and the control of notes and suggestions concerning the subject matter involved before referral to the supervisor.

  • Advise manager on required personnel actions, performs delegated duties as assigned, supports and manages multiple administrative processes.

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at

Travel Required

Occasional travel - 1-5 nights per month may be required.

Supervisory status


Promotion Potential

  • Job family (Series)
    0301 Miscellaneous Administration And Program

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  • Managers, All Other

  • Requirements

Help Requirements Conditions of Employment

  • Please refer to "Other Information."

  • Click "Print Preview" to review the entire announcement before applying.

  • Must be a U.S. Citizen or National

  • IRS Employees with Career or Career Conditional Appointments

  • Qualifications

You must meet the following requirements by the closing date of this announcement.

GS-12 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience for this position includes: demonstrating knowledge and skill in acquiring, validating, and analyzing information, drawing conclusions, forecasting work, and developing alternatives; Knowledge of extensive operating programs and the interrelationships among them to perform program analysis; Skills to deal efficiently and effectively with top level executives, as well as taxpayers, to establish and maintain effective relationships and gain confidence and cooperation; Skill in written and oral communications sufficient to prepare and present findings and recommendations, carry out specific action regarding controversial issues, and develop material for use in public speaking engagements.

  • The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis.

  • To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

In addition to the above requirements, you must meet the following, if applicable:

You must have been at the GS-11 level for 52 weeks (time-in-grade requirement).


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Staff Assistant

Department Of The Treasury