Staff Application Operations Engineer

General Electric Houston , TX 77020

Posted 1 week ago

Staff Application Operations Engineer

  • Baker Hughes GE

  • Experienced

  • Posted 1/3/2019 7:53:16 PM

  • 1901158

  • Job Function: Digital Technology

  • Business Segment:

Location(s): United States; Texas; HOUSTON

Role Summary:

About Us: Baker Hughes, a GE company (NYSE: BHGE) is the world's first and only fullstream provider of integrated oilfield products, services and digital solutions. We deploy minds and machines to enhance customer productivity, safety and environmental stewardship, while minimizing costs and risks at every step of the energy value chain. With operations in over 120 countries, we infuse over a century of experience with the spirit of a startup inventing smarter ways to bring energy to the world. Follow Baker Hughes, a GE company on Twitter @BHGECo, or visit us at BHGE.com. GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.

Role Summary/Purpose:

Responsible for leading operations and production support and contribute to development activities for one or more BHGE EPM Hyperion applications. Work as part of a growing BHGE Hyperion DevOps team interfacing with functional business partners on BHGE Finance FP&A and Controllership teams.

Essential Responsibilities:

In this role you will:

  • Lead and work alongside other Hyperion support and development personnel on the BHGE EPM DevOps team

  • Act as the escalation point for EPM operational issues and questions (Specifically HFM, FDMEE)

  • Shows deep understanding of key HFM, FDMESS, EssBase functionalities during design and build phase based upon client requirements, including: intercompany eliminations, chart of accounts design, metadata hierarchies, design/build, reporting, attribute definition, data grid design/build, database administration, etc.

  • Proactively drive the prioritization and resource planning of IT work to support business objectives and key initiatives for Controllership & FP&A.

  • Partner with functional finance organizations to define requirements, establish plans and execute accordingly

  • Establish communication rhythm for close status with functional, ERP IT and EPM IT operational personnel

  • Partner with business & regional leaders to understand and ensure EPM RTS SLAs are met

  • Work closely with multiple application teams to communicate status, establish appropriate automation and monitoring capabilities as well as disaster recovery and failover capabilities

  • Keep abreast of new tools and technologies while taking part in the evaluation and recommendations for new or enhanced capabilities that could improve current platforms

  • Develop technical standards, documentation and knowledge transfer for operational support including the coordination of knowledge transfer to other team members including off-shore support staff

  • Complete root cause analysis of defects and implement controls to mitigate repetitive issues

  • Drive adherence to Financial & IT Compliance Enterprise Standards

  • Promote the company culture by encouraging open communication, teamwork and living of the GE Beliefs

  • Understands, promotes and adheres to security and SoX compliance policies and process

  • Develop peer, cross-functional and cross-GE Business relationships to maximize best practice Houston TX 77073 sharing and team effectiveness

Qualifications/Requirements:

  • Bachelor's Degree in Computer Science, Information Management, Engineering, Finance or other technical related fields (OR a minimum 7 years of relevant work experience)

  • Minimum 7 years of experience in Information Technology delivering high impact technology solutions

  • Minimum 5 years of experience with Hyperion system 9 and/or 11 experience, specifically HFM and FDMEE

Eligibility Requirements:

  • Legal authorization to work in the U.S. is required

  • Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen

  • Must be willing to travel at least - - 10%

Additional Eligibility Requirement:

  • GE will only employ those who are legally authorized to work in the United States for this opening.

Desired Characteristics:

  • Extensive knowledge of VBScript, financial systems, financial cycles and processes

  • Strong programming and problem-solving skills with PL/SQL

  • Strong knowledge of FDMEE mapping and metadata loading is a plus

  • Desired expertise in Hyperion Planning and Essbase

  • Experience with Oracle dB, WebLogic, Apache

  • Extensive knowledge of financial systems, financial close cycles and associated processes

  • Self-starter requires minimal direction to accomplish goals

  • Demonstrated customer focus evaluates decisions through the eyes of customers, builds strong customer relationships, creates processes with customer viewpoint and partners with customers to help shape solutions

  • Demonstrated ability to work in a fast-paced environment with tight deadlines for financial close where uptime is critical

  • Proven experience working in environments with on-shore and off-shore multi-national team members

  • Hyperion application experience with: HFM, Essbase, Planning, FDMEE, DRM

  • Strong analytical and strong problem-solving skills - communicates in a clear and succinct manner and effectively evaluates information / data to make decisions

  • Change oriented actively generates process improvements; champions and drives change initiatives; confronts difficult circumstances in creative ways, balances multiple and competing priorities and executes accordingly

  • Experience using automation/orchestration tools such as Automic UC4 a plus

  • Sarbanes Oxley (SoX) experience

  • Experience with GE tools such as IDM, ServiceNow and SupportCentral a plus (GE Employees Only) Black Belt or Green Belt Certified (GE Employees Only)

Locations: United States; Texas; HOUSTON

GE will only employ those who are legally authorized to work in the United States for this opening.


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Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law. Role Summary/Purpose: Responsible for leading operations and production support and contribute to development activities for one or more BHGE EPM Hyperion applications. Work as part of a growing BHGE Hyperion DevOps team interfacing with functional business partners on BHGE Finance FP&A and Controllership teams. Essential Responsibilities: In this role you will: * Lead and work alongside other Hyperion support and development personnel on the BHGE EPM DevOps team * Act as the escalation point for EPM operational issues and questions (Specifically HFM, FDMEE) * Shows deep understanding of key HFM, FDMESS, EssBase functionalities during design and build phase based upon client requirements, including: intercompany eliminations, chart of accounts design, metadata hierarchies, design/build, reporting, attribute definition, data grid design/build, database administration, etc. * Proactively drive the prioritization and resource planning of IT work to support business objectives and key initiatives for Controllership & FP&A. * Partner with functional finance organizations to define requirements, establish plans and execute accordingly * Establish communication rhythm for close status with functional, ERP IT and EPM IT operational personnel * Partner with business & regional leaders to understand and ensure EPM RTS SLAs are met * Work closely with multiple application teams to communicate status, establish appropriate automation and monitoring capabilities as well as disaster recovery and failover capabilities * Keep abreast of new tools and technologies while taking part in the evaluation and recommendations for new or enhanced capabilities that could improve current platforms * Develop technical standards, documentation and knowledge transfer for operational support including the coordination of knowledge transfer to other team members including off-shore support staff * Complete root cause analysis of defects and implement controls to mitigate repetitive issues * Drive adherence to Financial & IT Compliance Enterprise Standards * Promote the company culture by encouraging open communication, teamwork and living of the GE Beliefs * Understands, promotes and adheres to security and SoX compliance policies and process * Develop peer, cross-functional and cross-GE Business relationships to maximize best practice Houston TX 77073 sharing and team effectiveness Qualifications/Requirements: * Bachelor's Degree in Computer Science, Information Management, Engineering, Finance or other technical related fields (OR a minimum 7 years of relevant work experience) * Minimum 7 years of experience in Information Technology delivering high impact technology solutions * Minimum 5 years of experience with Hyperion system 9 and/or 11 experience, specifically HFM and FDMEE Eligibility Requirements: * Legal authorization to work in the U.S. is required * Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen * Must be willing to travel at least - - 10% Additional Eligibility Requirement: * GE will only employ those who are legally authorized to work in the United States for this opening. Desired Characteristics: * Extensive knowledge of VBScript, financial systems, financial cycles and processes * Strong programming and problem-solving skills with PL/SQL * Strong knowledge of FDMEE mapping and metadata loading is a plus * Desired expertise in Hyperion Planning and Essbase * Experience with Oracle dB, WebLogic, Apache * Extensive knowledge of financial systems, financial close cycles and associated processes * Self-starter – requires minimal direction to accomplish goals * Demonstrated customer focus – evaluates decisions through the eyes of customers, builds strong customer relationships, creates processes with customer viewpoint and partners with customers to help shape solutions * Demonstrated ability to work in a fast-paced environment with tight deadlines for financial close where uptime is critical * Proven experience working in environments with on-shore and off-shore multi-national team members * Hyperion application experience with: HFM, Essbase, Planning, FDMEE, DRM * Strong analytical and strong problem-solving skills - communicates in a clear and succinct manner and effectively evaluates information / data to make decisions * Change oriented – actively generates process improvements; champions and drives change initiatives; confronts difficult circumstances in creative ways, balances multiple and competing priorities and executes accordingly * Experience using automation/orchestration tools such as Automic UC4 a plus * Sarbanes Oxley (SoX) experience * Experience with GE tools such as IDM, ServiceNow and SupportCentral a plus (GE Employees Only) Black Belt or Green Belt Certified (GE Employees Only) Baker Hughes Houston TX

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