Staff Application Operations Engineer
Posted 3/12/2019 1:59:47 PM
Job Function: Digital Technology
Business Segment: Digital Technology
Location(s): United States; Georgia; Alpharetta, Atlanta
GE is building multi-disciplinary operations teams to focus on service delivery of cloud services consumed by GE businesses. These teams are composed of highly talented individuals obsessively focused on fast, efficient implementation, and performance. The ideal individual is relentlessly technical, passionate for automating everything and totally committed to delivering amazing customer experiences. This role is responsible for exceptional delivery of cloud computing tools.
In this role, you will:
Create and deploy services and solutions developed to support GE business teams and their migration, development, and transformation of applications to cloud.
Partner with leaders in GE Software Development teams and business IT teams to implement future technology strategy, tools, processes and improvements.
Develop and maintain new tools and services to support rapid growth in cloud migrations.
Quickly respond and resolve critical service outages severely impacting consumers.
Assist in establishment of performance baseline, capacity thresholds, correlate events, and define monitoring/alerting criteria.
Assist in developing automated solutions to address potential problems before they result in a service interruption.
Do 24/7 support as part of a global team (3 timezones) to lead critical issue/problem resolution to complex problems where analysis requires in-depth evaluation with imaginative and innovative troubleshooting and experimentation. Candidate may be required to be on-call.
Work with 3rd party vendors and respective ticket portals to report software issues, coordinate hardware replacement, and resolve infrastructure issues.
Develop and test automation for core OpenStack services (Image builds, repetitive operational tasks).
Create system documentation/playbooks and participate in requirements, design and code reviews.
Promote test driven development practices within the team, ensuring that unit test and acceptance tests are implemented to confirm that acceptance criteria are met.
Bachelor's Degree in Computer Science or "STEM" Majors (Science, Technology, Engineering and Math) and a minimum 6 years of professional experience OR Associate's Degree with 8 years of experience.
Must be legally authorized to work in the US. GE will not agree to sponsor individuals' employment visas, now or in the future, for this role.
Must be willing to work out of an office in Atlanta/Alpharetta, GA
Travel is required less than 10%
Demonstrated ability to learn and apply new technologies.
Expert knowledge of Linux operating systems (Ubuntu, Red Hat).
Demonstrated experience scripting or developing software and services for the cloud in Bash, Python, Go.
Demonstrated Hands On Experience Developing Solutions with Cloud Orchestration/Automation Tools (Ansible, Chef, Puppet, Terraform, Heat, etc.).
Thought leader, and/or certification in modern IT/developer operations.
Strong Knowledge of IP Networking including VPC's, VPN's, VRF, DNS, Load-balancing, and Firewalls.
Understanding of SOA and REST.
Understanding containers and container management technologies (Docker, Kubernetes, Red Hat OpenShift).
Demonstrated customer focus evaluates decisions through the eyes of the customer; builds strong customer relationships; creates processes with customer viewpoint; partners with customers to help shape their future initiatives.
Strong analytical and strong problem solving skills - communicates in a clear and succinct manner and effectively evaluates information/data to make decisions; anticipates obstacles and develops plans to resolve; creates actionable strategies and operational plans.
Change oriented actively generates process improvements; champions and drives change initiatives; confronts difficult circumstances in creative ways, balances multiple and competing priorities and executes accordingly.
Experienced with agile/iterative project methodology such as Scrum, preferably with experience using agile project management tools such as JIRA or Rally
Demonstrated strong written and oral communication skills; Highly motivated, self-starter.
GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE's mission and deliver for our customers. www.ge.com
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.
Locations: United States; Georgia; Alpharetta, Atlanta
GE will only employ those who are legally authorized to work in the United States for this opening.