Ssvf - Resource Specialist

Do you want to work in a friendly, professional and supportive organization? Do you have a desire to serve those who bravely served our country? If so, COME JOIN OUR TEAM!

~Supportive Services for Veteran Families Program~

4 WEEKS Paid-Time Off!, Birthday Holiday, PLUS MORE!

Remote position (Will need to report to the main office in Parsippany occasionally for training, team meetings, equipment pick-up, etc.).

Monday

• Friday 9 AM- 5 PM.

Will provide screening, engagement, information, and referral services for Veterans and their families in the Supportive Services for Veteran Families Program (SSVF).

• Conducts initial eligibility screening via phone and email.

• Provides information and referral for mental health, substance abuse, housing, legal, and other social service needs for eligible and ineligible participants.

• Provides optimal customer service as the first point of contact for veterans and their families.

• Creates, maintains, and updates a catalog of community resources.

• Documents service delivery accurately and timely in the electronic health record.

• Ensures and maintains participant's confidentiality.

• Participates in all appropriate employee, supervision, and training meetings.

• Collaborates with the entire SSVF team to ensure quality service delivery.

Qualifications:

• Bachelor's Degree in Social Work, Psychology, or Social Sciences

• 1 year of human service experience.

• Call center or hotline experience preferred.

VEVRAA Federal Contractor. Request Priority Protected Veteran Referral. EOE Minorities/Females/Protected Veterans/Disabled Contact.

~We encourage people of all backgrounds and identities to apply including Native American, people of color, women, LGBTQ+, people of all abilities, veterans and veteran spouses.~

Community Hope, Inc. is an EEO employer

• M/F/Vets/Disabled