SSC Accounts Receivable Supervisor

Coty Sanford , NC 27332

Posted 3 months ago

ACCOUNTS RECEIVABLE SUPERVISOR

SHARED SERVICES CENTER - SANFORD, N. CAROLINA

We're Coty, a global leader in beauty. We're World #1 in Fragrance, World #2 in Professional Hair Care and World #3 in Color Cosmetics. Our iconic portfolio of more than 77 brands are sold in over 150 countries around the world. We believe in beauty with a purpose and brands that inspire, no matter where they are in the world.

We're looking for a Supervisor to join our Accounts Receivable team. This role provides superior customer and sales service to internal and external customers, manages customer portfolios with focus on company profitability, provides technical support to all Customer Finance (CF) team members, maximizes cash flow, and protects Coty's financial interests.

THE ROLE

In this role you will be responsible for:

  • Leading account collection activity, dispute resolution, and cash forecasting for assigned portfolio to ensure compliance with corporate policies and guidelines

  • Leading in the achievement of all departmental goals, including lowering DSO, increasing cash flow, and forecasting cash accurately

  • Ensuring team members possess comprehensive knowledge and can answer customer/sales questions regarding all A/R and order-to-cash cycle questions

  • Managing team issues as they escalate and resolve appropriately

  • Managing day-to-day team operations and activities

  • Identifying potential process improvements by leading the following Customer Finance activities:

  • A/R mapping for cash application

  • Pursuing additional/new EDI transactions

  • Complete and full understanding of routing guides (lead times and carrier selection)

  • Cross communication between Customer Finance and Customer Service

  • Training, mentoring, and development of new employees for success

  • Rewards & Recognition development and implementation

  • Developing "best practice" work processes, including Returns and Refusal processes; creates flowcharts and training documents as needed to assist the training team

  • Leading continuous improvement activities utilizing data analysis and root cause research, (Advance Ship Notice errors, Shortages, cash flow, etc.)

  • Serving as point person for SAP enhancement/defect meetings, testing.

  • Supporting activities to correct and resolve interdepartmental process gaps and issues

  • Supporting business changes / Participate in new business integration teams

  • Supporting the Department Director and Managers in other activities as needed

WHAT YOU'LL BRING

We'd love to see candidates who have:

Essential:

  • Bachelor's Degree (preferred) with coursework in Accounting, Business Law and/or Finance or equivalent work experience

  • ERP reporting experience required (SAP Preferred)

  • Possess comprehensive knowledge of all steps in the order to cash cycle

  • 1 - 2 years Supervisory experience preferred

  • Technical Systems Analysis background preferred

Desirable:

  • Strong Leadership skills

  • Excellent time management and multi-tasking skills

  • Ability to work independently as well as within teams

  • Must be self-motivated, possess decision-making abilities, and require little supervision

  • Be able to handle difficult situations in a professional manner

  • Be able to quickly address and resolve customer concerns, questions, and disputes

  • Possess excellent computer skills, including experience with MS Excel and MS Word

  • Possess excellent oral and written communication skills

  • Possess problem solving abilities, with focus on continuous process improvement

WHAT WE OFFER

In this role, you will have to work with many other departments (such as our EDI, Master Data, Logistic, Distribution and Customer Service departments), broadening your width of knowledge. This will give you the opportunity to grow within Coty.

ABOUT US

Our people make us who we are. They are the brightest minds bringing the boldest ideas to life every day. If you're the kind of person who refuses to settle, if you want to think bigger, learn faster and go further than you ever thought possible - we'd love to hear from you.

EQUAL EMPLOYMENT OPPORTUNITIES

We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Coty complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact cotyjobsUS@cotyinc.com. We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled.

English

  • Please click on this link to review the Notification of Equal Opportunity Rights poster

Espaol

  • Por favor, haga un clic en el enlace para revisar el poster de la Ley de los Derechos de Igualdad de Empeo
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SSC Accounts Receivable Supervisor

Coty