SRE (Nosql)

Job Title

SRE (NoSQL)

About Your Business Area/Department:

NoSQL Service Reliability Engineer, Streaming and Queuing Platforms (NSQ) Department is providing operational platforms to support Amadeus core products from a NoSQL and Queuing perspective. This means that our systems must be cost effective, easily deployable, scalable and resilient to errors. The department is a big actor of the migration to Microsoft Azure.

Our teams work in SAFe methodology and are spread among various locations and timezones, implying daily interactions with colleagues from other sites.

Summary of the role:

As a NoSQL Service Reliability Engineer you are a pilar to support and to make continuously evolving our way to deploy and run day-2 data store operations on NoSQL data stores (Couchbase, Redis, MongoDB). The focus of this role is to ensure stability, scalability and security of existing and future applications using NoSQL. You will partner closely with cross functional teams that include Development, Product and Architecture to ensure delivery of our applications at the highest level of quality and performance.

In this role you will:

• Develop automations based on Ansible playbooks, AWX, Terraform, Python, ArgoCD, OpenShift to install and configure database servers (with appropriate patch level and within current security standards) with a strong emphasis on high availability, fault tolerance and disaster recovery including multi-site high-availability as required.

• Design, build, maintain database monitoring solutions for hundreds of databases in the multiple terabyte range across data platforms.

• Manage databases through phases of the Software Development Lifecycle (SDL), from development through critical Production systems. Manage and create standards, procedures, and policies for governing database environments.

• Provide escalation support, troubleshooting and resolution assistance, and performance tuning aid for the platform and operational database teams.

• Be an actor in the migration from on-premise towards Microsoft Azure

• Ensure progressive delegation to some application SRE to operate their data store based on our automation.

About the ideal candidate:

Basic qualifications and skills:

• A Bachelor's degree in Computer Science, Engineering with a primary appetence for automation.

• Experience on automation ecosystem to manage Enterprise grade data stores.

Preferred qualifications and skills:

• 3+ years managing a NoSQL technology, preferably MongoDB, Couchbase, Redis in a critical, highly available enterprise operation.

• Experience working with any other NoSQL technology is a plus.

• Travel Requirements (include all applicable regions and corresponding percentages) potential travel to North America and/or Europe (5%)

Business Understanding

• Understanding the impact that critical systems have on the overall business of a company.

• Certification in one or more database platforms is preferred.

• Able to troubleshoot complex database engine performance or technical issues

• Collaborate with and understand the infrastructure team dependencies on the database environment.

• Ability to plan and execute tasks related to maintenance, upgrades, failovers and other database system sustaining activities as required.

• Fluent in English and Spanish required.

Specific knowledge

• Knowledge of HW, OS, and storage technologies

• Proficiency in various scripting languages

• Excellent problem-solving skills and ability to work in abstract situations.

• Understanding of capacity management concepts and techniques

• Other industry certifications such as SAFe or ITIL is a plus.

• Communication skills to work in a multi-site and multi-cultural team while building autonomy in day-to-day work

What we can offer you:

• Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.

• Work from anywhere: onsite, hybrid or fully remote.

• Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.

• Enter a diverse and inclusive workplace, join one of the world's top travel technology companies and take on a role that impacts millions of travelers around the globe.

Application process:

The application process takes no longer than 10 minutes!

Create your candidate profile, upload your Resume/CV and apply today!

Working at Amadeus, you will find

A critical mission and purpose

• At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

Great opportunities to learn

• Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

A caring environment

• Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

A complete rewards offer

• Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

A flexible working model

• We want our employees to do their best work, wherever and however it works best for them.

A diverse and inclusive community

• We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

A Reliable Company

• Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

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Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.