Redefine the possibilities of IT
Vanguard's SRE Center of Excellence (CoE) is on a mission to evolve the organization's approach to building reliable software. The SRE CoE Coaching team provides product and platform teams the direction and tools necessary to build technical systems which are robust in the face of known failure modes and resilient to unknown operational surprises.
As a Coach in the SRE CoE you'll have the opportunity to put your operational savvy-ness, engineering, and collaboration skills to work through SRE Accelerator Engagements. On these assignments you'll fully embed yourself in one of our product development teams and closely examine the reliability and resilience capabilities of the product and team. You'll help teams define and act as a hands-on contributor in the execution of a reliability backlog focused on adopting:
In this role, you will:
Standardize observability & alerting patterns
Build reliability focused code & architecture
Lead modern incident preparation, on-call response, and analysis practices
Produce a more reliable and observable product and instill in the development team the skills necessary to maintain operational excellence.
Build and improve upon your industry acumen, SRE knowledge-base, and contribute technical enhancements to enabling SRE technologies.
What it takes:
We expect every coach to be a "full-stack engineer" capable of diving in to a variety of technical domains.
Undergraduate degree in a related field or the equivalent combination of training and experience
8 years developer or systems analyst experience
Experience programming in an object oriented programming language, Java preferred
Experience with instrumenting distributed applications for operational observability utilizing tools such as: APMs (ex. AppDynamics, DynaTrace, New Relic); Distributed tracing (ex. honeycomb, Jaeger, Zipkin); and Log managers (ex. ELK stack, Splunk).
Capacity to debug, enhance code and automate standard work
Experience coaching others on improving technical systems and practices
An understanding of Unix/Linux systems and Cloud technologies (AWS preferred)
A driven approach towards solving deep technical and process problems
To round out the coaching team... we are looking to ensure that at least one member of the organization has exceptionally deep expertise in one of the following domains, so we expect you to fall into at least one of the following categories:
Containerized microservice development using technologies such as SpringBoot, AngularJS, & Node
Cloud infrastructure and automation with a focus on the AWS technology stack
Incident management & analysis practices (Incident command systems, human-factors, safety science, and organizational psychology)
Database operations - relational and NoSQL implementations
Vanguard is not offering visa sponsorship for this position
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We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard's core purpose through our values.
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