SRE Coach - Site Reliability Engineering Coe

Vanguard Malvern , PA 19355

Posted 2 weeks ago

Redefine the possibilities of IT

Vanguard's SRE Center of Excellence (CoE) is on a mission to evolve the organization's approach to building reliable software. The SRE CoE Coaching team provides product and platform teams the direction and tools necessary to build technical systems which are robust in the face of known failure modes and resilient to unknown operational surprises.

As a Coach in the SRE CoE you'll have the opportunity to put your operational savvy-ness, engineering, and collaboration skills to work through SRE Accelerator Engagements. On these assignments you'll fully embed yourself in one of our product development teams and closely examine the reliability and resilience capabilities of the product and team. You'll help teams define and act as a hands-on contributor in the execution of a reliability backlog focused on adopting:

In this role, you will:

  • Standardize observability & alerting patterns

  • Build reliability focused code & architecture

  • Lead modern incident preparation, on-call response, and analysis practices

  • Produce a more reliable and observable product and instill in the development team the skills necessary to maintain operational excellence.

  • Build and improve upon your industry acumen, SRE knowledge-base, and contribute technical enhancements to enabling SRE technologies.

What it takes:

  • We expect every coach to be a "full-stack engineer" capable of diving in to a variety of technical domains.

  • Undergraduate degree in a related field or the equivalent combination of training and experience

  • 8 years developer or systems analyst experience

  • Experience programming in an object oriented programming language, Java preferred

  • Experience with instrumenting distributed applications for operational observability utilizing tools such as: APMs (ex. AppDynamics, DynaTrace, New Relic); Distributed tracing (ex. honeycomb, Jaeger, Zipkin); and Log managers (ex. ELK stack, Splunk).

  • Capacity to debug, enhance code and automate standard work

  • Experience coaching others on improving technical systems and practices

  • An understanding of Unix/Linux systems and Cloud technologies (AWS preferred)

  • A driven approach towards solving deep technical and process problems

To round out the coaching team... we are looking to ensure that at least one member of the organization has exceptionally deep expertise in one of the following domains, so we expect you to fall into at least one of the following categories:

  • Containerized microservice development using technologies such as SpringBoot, AngularJS, & Node

  • Cloud infrastructure and automation with a focus on the AWS technology stack

  • Traditional infrastructure

  • Incident management & analysis practices (Incident command systems, human-factors, safety science, and organizational psychology)

  • Database operations - relational and NoSQL implementations

Special Factors

Vanguard is not offering visa sponsorship for this position

About Vanguard

We are Vanguard. Together, we're changing the way the world invests.

For us, investing doesn't just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose and that's how we've become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let's make it count.

Inclusion Statement

Vanguard's continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: "Do the right thing."

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard's core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.


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SRE Coach - Site Reliability Engineering Coe

Vanguard