Sr. Workday Manager

Electronic Arts Redwood City , CA 94063

Posted 4 months ago

Requisition Number:152720

Position Title:Senior Manager Applications

External Description:

The HR Technology team in IT is looking for someone to join our team to help manage and evolve our Workday environment. Reporting to the Director of HR Technology, this position will play a pivotal role in being our Workday expert and managing our Workday footprint.

About Workday at EA:

We manage all our employees and contingent workers within Workday. We deployed globally in 2013 to all our 40+ locations, with full self-service to employees, managers and HR. Our Workday footprint includes:

  • Core HCM

  • Talent

  • Time Off in 15+ countries

  • Time Tracking in 4 countries

  • 45+ Integrations, including PICOF

  • Reporting, Dashboards and Mobile for all

Leadership Responsibilities

  • Provide technical guidance for everything Workday.

  • Lead technical initiatives relating to Workday, pushing best practices to the team.

  • Develop strong partnerships with the business and our partners

  • Gain understanding of boundary systems and processes and the HR and IT ecosystem

  • Ensure a strong focus on the employee experience

  • Manage the Workday team and will mentor, guide and actively share knowledge across all team members

Application Management Responsibilities

  • Drive projects from exploration to implementation; provide expertise, guidance, and delivery of projects.

  • Manage and track all enhancement requests; prioritize and manage a timeline for delivery

  • Manage complexity of incoming enhancements and which need to be escalated to the project level.

  • Stay up to date on vendor strategy, new functionality and how we can evolve our investment to improve the experience and functionality

  • Stay versed in the marketplace of other competing technology; where the industry is moving

  • Develop partnerships with outside vendors.

  • Remain up to date in the technology and be EA's SME in Workday.

  • Identify problems, propose solutions, implement

  • Establish best practices; provide governance and decision making for the platform.

  • Analyze existing business processes, Workday configurations, and operational issues to identify potential solutions or gain process efficiency and improve data integrity

Application Support Responsibilities

  • Ensure Routine Tasks, maintenance, and audits are being executed

  • Develop and execute or assign new routine tasks and audits to keep the application performing optimally

  • Respond and resolve system issues and escalations

  • Manage audit and SOX compliance processes and be on point for global audit.

  • Manage end user training, communications, intranet presence collaborating with our business partners.

  • Ensure the security of the application, ensuring careful security administration and compliance

  • Understand health of application; provide metrics and meaningful information for application use

  • Understand work effort and time management of the team; ensure a backup strategy

  • Proactively plan for and execute routine work (shutdowns; holidays; annual events)

  • Evolve our support model, continually tuning it and taking the best advantage of the team and org structures.

  • Provide a high SLA and customer satisfaction with clients.


  • Significant experience in Workday, with experience at an architectural level

  • Management experience within an enterprise level environment

  • Computer Science or closely related degree preferred

  • Expertise in implementation, testing and customization of all Workday HCM Modules

  • Deep knowledge of Workday security, custom reporting, and calculated fields.

  • Good functional understanding of core HR business terminology processes and practices.

  • Expert-level usage of Microsoft Excel experience and proficient in other Microsoft applications

  • Excellent analytical and technical skills with attention to detail; demonstrated problem-solving and multitasking

  • Excellent oral, written and interpersonal communication skills

  • Demonstrated strong customer focus

  • Excellent organizational skills, with the ability to prioritize competing priorities

  • Must be a team player with a positive attitude and an eagerness to learn



Community / Marketing Title:Sr. Workday Manager

Company Profile:

Electronic Arts Inc. is a leading global interactive entertainment software company. EA delivers games, content and online services for Internet-connected consoles, personal computers, mobile phones and tablets.

EEOText:EA is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider for employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Date Opened:2018-09-20 17:16:25.227

EEO Employer Verbiage:

EA is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status or veteran status. We will also consider for employment qualified applicants with criminal records in accordance with applicable law.

Location:Redwood City

Location_formattedLocationLong:Redwood City, California US

upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sr Manager ERP Applications

Genomic Health, Inc.

Posted 2 days ago

VIEW JOBS 1/15/2019 12:00:00 AM 2019-04-15T00:00 Overview: POSITION SUMMARY: We are looking for a Sr. Manager ERP Applications with a track record of leading multiple successful global ERP implementations in healthcare, life sciences or biotech companies. He/She will work cross-functionally across global business, technical, and third-party teams to transform global business processes and implement and integrate NetSuite as our single ERP and manage the technology lifecycle. The ERP Technical Lead should be comfortable driving large scope projects and operations that touch many areas of the company and managing technical deliverables to meet these commitments. The Sr. Manager ERP Applications will be responsible for technical project coordination, communication, risk management and collaborate with Platform Lifecycle Management, IT, Finance, Supply Chain, and third-party implementation partner(s) to ensure smooth delivery and successful rollout of ERP projects to our internal and external customers. The Sr. Manager ERP Applications will partner with a Platform Lifecycle Manager who will address roadmap and key business requirements as part of the ERP Portfolio Management process to prioritize operations and project needs They will provide expertise in the area of system capabilities and best practice implementations, working with Solution Architects, Business System Analysts and hands-on technical teams to address project and operational needs. The role includes line management of a team of technical resources working in the NetSuite system and ecosystem, including partners and vendors. To be successful, the individual must have experience working across in a matrix environment to influence business teams from a technical perspective to ensure that business needs are met in the short and long-term through optimal technical design and project implementation. Creation and management of an ERP technical roadmap is a key deliverable, showing key system architecture, integration and other changes that are mapped to business objectives. RESPONSIBILITIES / DUTIES: * Solution Delivery oLeads a team including System Analysts and matrixed personnel (including Business Analysts, Architects, Project Managers, Software Engineers) to deliver projects in the global ERP domain oUses requirements determined by a Platform Lifecycle Manager and other business stakeholders to determine the technical approach for implementation oOversees systems design, analysis, and development projects to modify existing systems and to implement new custom or commercial off-the-shelf solutions oOperational management for change requests, enhancements, upgrades and other elements of the technical lifecycle of ERP systems * Team leadership and management oManager to a team of analysts responsible for the success of the ERP from a technical point of view oResponsible for project assignments, operational assignments, work output, career development and leadership of the ERP IT team * Relationship Management oBuilds and maintains a strong partnership with Product Management and acts as a liaison between technical teams oCommunicates key technical solution needs with appropriate IT group to gain alignment on solution delivery oAssists other IT staff with the resolution of complex system problems * Vendor Management oEstablishes initial vendor relationships and maintains a forward-looking view of vendor direction oInterfaces with vendors to understand whether vendor products will meet business requirements * Domain-specific oManages the IT aspects of the multi-year implementation of the global NetSuite ERP, working with business partners, Platform Lifecycle Management, PMO group, and other stakeholders as needed oIT ownership of company-wide systems included in the ERP domain, including but not limited to NetSuite, Host Analytics, UltiPro, ExpenseWire, Concur and Celigo integrations oIT ownership of key integrations with NetSuite, including those to our Enterprise Data Warehouse, Salesforce and external parties QUALIFICATIONS/EXPERIENCE: * Bachelor's degree in Computer Science, Management Information Systems, or a related field * More than 10 years of technical project leadership experience including business stakeholder management, project management, system analysis, and vendor management * Deep Finance, Supply Chain operations, and ERP implementation experience * Significant experience working with NetSuite as a solution is preferred * Experience with multiple SaaS solutions and implementations * Experience managing a team of direct reports focused on technical work in Information Technology SKILLS: * Excellent analytical and collaboration skills to accurately evaluate input gathered from multiple sources, reconcile conflicts, and build collaborative, high-value technical solutions * Analysis skills to determine key technical requirements from prioritized business needs * Change management supporting changes in process and approach to continuously improve our delivery capabilities * Solution Architecture TRAVEL, PHYSICAL DEMANDS, AND WORK ENVIRONMENT: * Travel Requirements: Limited Travel to occasionally meet with vendors or attend conferences * Standing or sitting for long periods of time may be necessary Advertisement: We are looking for an ERP Technical lead with a track record of leading multiple successful global ERP implementations in healthcare, life sciences or biotech companies. Genomic Health, Inc. Redwood City CA

Sr. Workday Manager

Electronic Arts