Sr. Wholesale Relationship Manager

Yamaha Motor Corp Marietta , GA 30060

Posted 3 months ago

Yamaha Motor Corporation, U.S.A. is a growing and dynamic organization with superb products that includes motorcycles, outboard motors, ATVs, personal watercraft, snowmobiles, boats, power assist bicycles, outdoor power equipment, race kart engines, accessories, apparel, and much more! We are a company of enthusiasts and have passion for our products!

Yamaha has an excellent opportunity for an Sr. Wholesale Relationship Manager to join our Wholesale Finance team in Marietta, GA. The Sr. Wholesale Relationship Mgr. (SWRM) will lead a team of Wholesale Relationship Managers and/or Account Managers and will have responsibility for assigned portfolio performance and YMFUS service levels. All efforts of the SWRM will be led by the Dealer Profit Maximization (DPM) principle and will include: maximizing order flow, response to escalated service requests, ensure dealers have adequate credit lines, oversee collection of amounts due, monitor collateral exceptions, proactively identify risk and collaborate with YMFUS leadership on growth and service opportunities.

Specific duties include, but are not limited to:

  • Responsible for oversight of all daily customer service and collection activity in the assigned portfolio

  • Ensure that daily parts and units orders are released timely in assigned portfolio

  • Responsible for bringing troubled accounts to resolution through either liquidation, rehabilitation or charge-off

  • Partner with the Legal Department and Risk Group to assign accounts out for repossession and/or debt recovery

  • Assist in the development of departmental procedures and recommend changes or improvements to drive business results

Decision-Making Responsibility (describe the degree of autonomy and authority in project/work activities and supervision expectations)

  • The Sr. Wholesale Relationship Manager will have great autonomy to manage the assigned portfolio, with some oversight from the Portfolio Manager. This role with serve as a team-lead and will oversee the work of the Financial Services Administrators. Will have an estimated 2-4 direct reports.

Requirements:

  • Minimum 5 years' experience in the wholesale finance industry

  • At least two years' experience managing troubled or problem accounts

  • Bachelor's Degree in business, finance or accounting preferred

  • Ability to understand and interpret financial statements a plus

  • Strong problem-solving skills and the ability to manage multiple tasks simultaneously

  • Proven track record of providing excellent customer service

  • Exceptional interpersonal and communication skills, both oral & written

  • SAP experience a plus

  • Proficiency in Microsoft Office Suite

  • Perform other duties

Reports to: Group Manager

Yamaha Motor Corporation, USA is proud to be an equal opportunity employer

#LI-KH1


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Sr. Wholesale Relationship Manager

Yamaha Motor Corp