Booking.com is the world's #1 accommodation site and the 3rd largest global e-commerce player. Our diverse team, 17,000 strong, is united by a single mission: to empower people to experience the world. Whether in our Amsterdam HQ or at one of our 198 offices worldwide, we work hard to help make more than a million travel dreams come true every single day.
The successful candidate will be based at our Global HQ in Amsterdam and report to the Head of Payments Partnerships. This is a role that has become available due to global expansion strategy. You will be responsible for centrally managing relationships with Payment Service Providers, with the aim of creating a scalable and resilient payments ecosystem in accordance with the Payments as a Service roadmap.
If you are able to create an approach that's scalable and resilient around the world, meets our customer and business needs and guarantees we're optimizing for cost efficiency and technical excellence this could be your next career move!
Work with multiple departments to design, develop and deliver payment solutions and systems that support the needs of Booking.com across all its eCommerce business channels.
Be the subject matter expert on introduction and operational management of new payment methods.
Have detailed knowledge of business processes as well as trending and emerging technology/solutions related to eCommerce payments.
Manage and consult the business on new and existing Payment Service Providers (PSPs) regarding; all capabilities, performance and deliverables.
Lead all contract negotiations, quarterly benchmarking reviews, PSP integrations and transitions/dispositions
Lead cross functional stakeholder management in regards to vendor/provider topics and act as escalation point
Collaborate with the technical and business teams to ensure alignment on the overall roadmap for B2C (and potentially B2B) activities;
Effectively resolve problems and roadblocks as they occur, consistently following through on details while driving innovation as well as issue resolution; identifies risks related to payments' architecture and drives their mitigation.
6+ years experience in Payments vendor/partnership management in a large e-commerce/Tech driven company
Deep understanding of the payments industry, knowledge of card acquiring, global alternative payment methods, and payment gateways
Extensive experience and familiarity with payment instruments such as ACH / Funds Transfers, Credit/Debit Cards (including Chargebacks), alternative payment methods and their rules and regulations.
Demonstrate strong project management skills with ability to manage multiple competing priorities simultaneously and drive an outcome to completion
Ability to manage multiple competing stakeholder demands and personalities in a constructive manner balancing tenacity to drive for business objectives and relationship management
Excellent English written and oral communication
Broad knowledge of micro and macroeconomic factors with the ability to translate these into risk-based decisions
The hiring company Booking.com BV is the company behind Booking.com, the market leading online accommodation reservation service in the world. Booking.com BV is looking for a Sr. Vendor Manager - Payments in Amsterdam, the Netherlands. All references to "Booking.com" refer to Booking.com BV.
Booking Holdings Inc.