Sr Vehicle Operations Logistics Specialist

Company

Cox Automotive

• USA

Job Family Group

Vehicle Operations

Job Profile

Sr Vehicle Operations Logistics Specialist

Management Level

Individual Contributor

Flexible Work Option

Hybrid

• Ability to work remotely part of the week

Travel %

Yes, 5% of the time

Work Shift

Day

Compensation

Hourly base pay rate is $19.18 - $28.80/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

• Candidates can reside in the Phoenix, AZ or Dallas, TX market. Candidates will have the ability to work remote most of the time and will have a requirement to be in the office 4-5 times a month. Remote working agreements are subject to change.

Do you excel in customer service? Have you worked as a dispatcher or in freight and logistics? If you answered yes to any of these, we're eager to hear from you! Join our team where your skills are valued and your potential is recognized.

The Sr Vehicle Operations Logistics Specialists will facilitate and manage the transport of customer vehicles to and from Manheim auction sites and other areas in the region as assigned.

Key Responsibilities:

• Enter any manual orders in AS400 throughout the day.

• Monitoring and actioning AutoIMS emails

• Trans Delay Holds, Cancellations, ETA's

• Following Up on Escalations

• Monitoring Enrichment Failures throughout the day and correcting them as soon as possible

• Monitoring and correcting Master Data issues - pickup locations that do not have a pickup location type associated with them.

• Monitoring flow of inventory - making sure vehicles are moving through the processes.

• Measuring performance - looking at analytics for clients

• Monitoring units on Spot and identifying carriers that may move that inventory to assist DHL getting up to speed with carrier knowledge.

• Compile vehicle transportation related data and generate reports.

• Follow all job-related duties as directed by supervisor.

• Contact customer to determine vehicle availability and condition.

• Schedule vehicle pick-up and delivery with customer and transporter

• Reconcile any transporter-related issues that may arise.

• Notify customer account representatives and transporter of any relevant vehicle transportation related issues.

• Monitor and report on customer compliance and transporter performance.

Required:

• HS Diploma or equivalent and 1-3 years administrative experience (in automotive industry preferred)

• Working knowledge of computer usage including Microsoft Excel, Outlook, and Word

• Ability to work independently in a matrix environment to execute and deliver results.

• Excellent customer service and multi-tasking skills

• High attention to detail including precise data entry.

• Excellent written and verbal communication skills

• Ability to work with a high sense of urgency in a dynamic, fast-paced environment.

• Safe drivers wanted with the ability to pass a background check and drug test required.

Preferred:

• Some college education
• 1+ years of experience in transportation dispatching

Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer

• All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.