Sr UX Producer, Search Design

Amazon.Com, Inc. Seattle , WA 98113

Posted 2 months ago

The Search Design team helps customers find anything on the everything store. We deliver innovation on a massive scale, every day, using research, data, and intuition as inputs to form our hypothesis. We validate hypothesis through A/B and multi-variate testing. We are re-inventing one of the cornerstone experiences of modern eCommerce with the goal of changing the way people shop. We work with programs and teams across all categories and regions and our work impacts millions of people every day.

Our team is growing and we're looking for a Senior UX Producer who leads by doing, values diversity of thought and background, has a passion for solving problems at massive scale and brings their best self to work everyday.

What you bring

You have an "anything is possible" mindset. You love bringing definition to ambiguity and taming high complexity at scale. You have a passion for empowering people by clarifying constraints and providing just the right amount of process. You're proud of your work, your skills and expertise - but you're not cynical, inflexible or only about delivering on-deadline, and you want to be part of something great. You love being part of a highly collaborative and high-energy team that isn't afraid to swing for the fences and exceed expectations even on the most tactical projects. You communicate effectively to remove roadblocks, push back when needed and engage with team members and partners as required for the success of your programs.

What you will do

Your primary responsibility as Senior UX Producer is to own design operations mechanisms and programs aimed for large scale and complexity. You combine expert project management skills and a passion for customers. You will work cross-functionally with key stakeholders and partners to ensure on-time delivery of innovative solutions that delight our customers. You should have a deep knowledge and practical experience in software design including a keen understanding of how to effectively plan projects, define milestones, assign resources, assess risks, and meet deadlines. .

  • Design and deliver scalable processes to address large volumes of highly complex design programs. Collaborate with design leadership to operationalize decision-making, requirements gathering, scheduling, resource allocation, coordination of teams and approval processes.

  • Identify needs for improvement of the design organization processes and methodologies, actively participating in the standardization and execution to highest quality standards and designers efficiency.

  • Own partner engagement mechanism: define scaling processes to intake, triage, prioritize and handle escalations.

  • Develop and drive documentation and content contribution mechanisms that allow Amazon to contribute to Search's design system.

  • Develop and implement design operational metrics programs, ensure project data accuracy and capacity management.

  • Develop processes and mechanisms to maintain research participants, research lab spaces and prototype testing protocols management

  • Provide clear communication to cross-functional team leads and senior management regarding project status, resource requirements, issues, and priorities. Proactively identify risks, prioritize them, and create plans to resolve in a timely manner. Creates relevant documentation such as weekly reports, MBR, data reports, ad hoc audits etc...

  • Supports team development and mentorship providing program management training and best practices.

Amazon is an Equal Opportunity Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / Age

  • Bachelor's Degree or equivalent professional experience.

  • Experience leading team efforts, and synthesizing feedback and input from product management, engineering, and marketing.

  • Experience supporting global projects across mobile web, desktop, and/or on-device mobile applications.

  • Proven ability to multitask, analyze opportunities, define successful approaches, proactively solve problems and accomplish challenging objectives with a minimum some direction.

  • Experience having successfully deployed metrics for global, high-velocity teams at scale is a huge plus.

  • Experience in a customer-centric, insights-driven ecommerce environment.

  • Deep familiarity of user-centered design processes and iterative development processes.

  • Experience shipping innovative, successful global consumer products in a highly-matrixed and ambiguous environment.

  • Unwavering attention to detail with an acute awareness that everything counts.

  • Committed to learning and expanding professional and technical knowledge.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sr UX Producer

Amazon.Com, Inc.

Posted 3 days ago

VIEW JOBS 5/29/2020 12:00:00 AM 2020-08-27T00:00 "Alexa, let's define the future of voice!" At Amazon we put our customer's first in everything we do. Within AVS (Alexa Voice Services) our customers are 3rd party device makers looking to incorporate Alexa into their products. We partner with device makers and developers to help them both integrate pre-built Alexa platform solutions into their product as well as explore new Alexa features for their product segments through prototyping, research, and design development. We are a strategic and well-funded area of growth for Amazon where you'll be involved in all aspects of Alexa's product, partnership and development. The Alexa Voice Services design team is seeking a UX Program Manager to provide creative and technical expertise within the UX Design practice. In this role you will help guide a world class, distributed creative team and work closely with key stakeholders and senior partners to deliver innovative end-to-end solutions that are effortless, intuitive and delightful for our customers. This UX Program Manager should have deep knowledge and practical experience in software design, from concept creation to development and release. The right candidate is comfortable in a senior position, helping to direct others, while also able to take direction, and work in a team environment. You demonstrate excellent communication and decision-making skills. You are at ease partnering with cross-discipline teams in representing the UX Design Team. You think first from the customer's perspective and set high standards for yourself and your team in developing amazing experiences. And most of all, you love fostering a positive, inspiring environment for people to do the best work of their careers. Learn more about our teams here: https://developer.amazon.com/alexa-voice-service https://amazon.design/ * 5+ years experience as a Producer, UX PM, or similar role * 3+ years experience leading a cross-functional team through at least three full product development cycles * 2+ years of experience in senior design, program management or related roles * Working across design and Amazon to create strong relationships with other senior leadership / teams stakeholders * Ability to think strategically about UX project management, forecasting for shifts in resources and direction with a focused and harmonious demeanor * Working closely with Design, Development and Test leadership to create a successful work environment, processes and roadmap * Be able to work creatively through and around perceived limitations and/or challenges imposed by the delivery platform to create delightful experiences for developers and customers. * Lead others and set direction in the face of ambiguity. * Participate in annual planning and an end-to-end design process. * Actively participate in concept development and design iteration as part of product teams. * Concept, implement and measure best practices and initiatives driving team culture, diversity and inclusion * Lead with kindness, clear communication and a touch of swagger. * Super passionate about emerging technology, experience design and creative innovation. * Has a strong conspiracy theory on Game of Thrones Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age. Amazon.Com, Inc. Seattle WA

Sr UX Producer, Search Design

Amazon.Com, Inc.