Sr. UX Designer

Sr. UX Designer

Are you looking for a place where you can bring your experience in identifying and translating user needs into digital products and applications?

Welcome to Neighborly-the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level.

Bring your experience and be empowered to innovate.

As a Sr. UX Designer on the User Experience team, a typical day for you will include:

• As a core member on a Product Development team, the UX Designer leads the effort to design a better way for our customers to utilize our products in their day-to-day.

• Guide and educate product and engineering teams to have a higher understanding of UX best practices and user-driven outcomes.

• Turn user insights to into actional user-centered outcomes.

• Define the information architecture and interaction flows for our product and apps

• Analyze usage data to align user and business objectives.

• Present insights, user journeys and prototypes to key stakeholders and business partners.

Bring your skills and be inspired to achieve success.

(Required qualifications)

• Experience:

• 5+ years of creating user-focused digital experiences

• Strong understanding of product development lifecycles.

• Experience with Design Thinking, Lean UX, JTBD frameworks and their fit in a Product Development process.

• Strong proficiency mapping out user journeys and building out high-level user flows.

• Versatility- experience designing cross-platform experiences (web, iOS, Android) and technologies (chat, wearables, and Generative AI)

• Experience with SharePoint, Teams, OneDrive and all the other wonders that are part of the Microsoft 365 suite. Only being friendly acquaintances with Office365 is okay.

• A portfolio that shows your thought process and ability to ship user-centered products

• Bonus, if you have experience with Service Design, low-code/no code, and front-end development environments.

• Skills:

• Proactive problem solving; able to handle multiple complex projects and tasks.

• Excellent verbal and written communication skills

• Comfortable in a fast-paced and dynamic environment

• Solid storytelling skills and comfortable presenting to key stakeholders and executives.

• You know Figma, like you're Besties

• Education:

• Bachelor's Degree in Design, HCI, Cognitive Science or equivalent experience

• Schedule / in-office requirements:

• Must be DFW based, this is a hybrid working model. 3 days in Irving, Texas office, 2 days from home.

Bring your goals and be enabled to reach them.

• Competitive Pay: Commensurate with experience

• Schedule: Full time Monday - Friday

• Benefits: Check out our benefits offerings here

• Financial Benefits: Equity and annual bonus opportunities

• Perks: Paid time off, Paid holidays, Recess breaks, wellness programs

Neighborly is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self.

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