Sr. Transformation Manager

T-Mobile Bellevue , WA 98009

Posted 2 weeks ago

Be unstoppable with us!

T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop!

T-Mobile's Finance, Procurement & Supply Chain (FP&SC) team is undergoing a large-scale finance transformation journey: reinventing and modernizing the way we work and do business! We are seeking a seasoned change management professional to execute change management activities for the finance, procurement, and supply chain organization in support of an Enterprise Resource Planning (ERP) system implementation.

As a key member of T-Mobile's change management team, and in partnership with the System Integrator change management team, you will be instrumental in developing and executing change plans in support of multiple ERP releases. This includes the identification of key stakeholders and change impacts across T-Mobile; the creation of impact mitigation and user readiness plans (communications, business readiness, and training actions); development of communications and engagement materials; and execution and monitoring of user readiness plans. You will manage ERPfunctional workstream relationships in execution of those plans, including partnering with the right subject matter experts to gather input on change deliverables. You will also identify dependencies, risks, and/or issues in delivery of change management.

Preferred candidates will have demonstrated experience in change management activities, including creating change mitigation plans to address change impacts and experience with user readiness assessments and results analysis.

RESPONSIBILITIES

  • Partner with System Integrator change team to understand change impacts, stakeholders, and change plans per ERP release.

  • Integrate and manage change impacts and user readiness data collected from ERP workstreams .

  • Liaise with other ERP workstreams (e.g., functional/process, technical) to share and review change management plans and deliverables.

  • Support translating ERP solution to business and user friendly communications in an end-to-end manner.

  • Support execution of user readiness surveys and results analysis including reviewing results with business leaders and managing dashboards or reports.

  • Partner with business leaders on execution of business readiness actions to prepare for go-live.

QUALIFICATIONS:

Education:

  • Bachelor's Degree Business Administration / Computer Science (Required)
  • Master's/Advanced Degree (Preferred)

Work Experience:

  • 7-10 years Knowledge of key business processes along with strong analytical skills. (Required)

  • 4-7 years Experience in owning, managing and delivering large transformation projects. (Preferred)

  • 7-10 years Progressive cross-functional leadership experience in setting technology strategy, software development, engineering and operations. (Preferred)

  • 4-7 years Management consulting experience in strategy, finance, operations, risk management, and systems integration. (Preferred)

  • Proven change management experience (including ERP or large system implementations) (Required)

  • Strong project management abilities, capable of coordinating diverse inputs to meet change management objectives. (Required)

  • Collaborative mindset with the ability to work effectively with senior leaders and cross-functional teams, including an external System Integrator. (Required)

  • Understanding of change management methodologies and experience in large-scale transformation projects. (Required)

  • Technical Project Leadership (Required)

  • Business Acumen (Required)

  • Communication (Required)

  • Vendor Management (Required)

  • Cross Functional Relationships (Required)

  • Project Management (Required)

  • Governance (Preferred)

  • Management Consulting (Preferred)

  • Finance (Preferred)

  • At least 18 years of age

  • Legally authorized to work in the United States

Travel:

Travel Required (Yes/No):Yes

DOT Regulated:

DOT Regulated Position (Yes/No):No

Safety Sensitive Position (Yes/No):No

Washington Pay Range : $141,600.00 - $191,600.00

The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to paid 12 holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.

We don't stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!

T-Mobile doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.


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