Sr. Training Instructor

Change Healthcare Pensacola , FL 32501

Posted 7 months ago

Transforming the future of healthcare isn't something we take lightly. It takes teams of the best and the brightest, working together to make an impact.

As one of the largest healthcare technology companies in the U.S., we are a catalyst to accelerate the journey toward improved lives and healthier communities.Here at Change Healthcare, we're using our influence to drive positive changes across the industry, and we want motivated and passionate people like you to help us continue to bring new and innovative ideas to life.

If you're ready to embrace your passion and do what you love with a company that's committed to supporting your future, then you belong at Change Healthcare.

Pursue purpose. Champion innovation. Earn trust. Be agile. Include all.

Empower Your Future. Make a Difference.

Transforming the future of healthcare isn't something we take lightly. It takes teams of the best and the brightest, working together to make an impact.

As one of the largest healthcare technology companies in the U.S., we are a catalyst to accelerate the journey toward improved lives and healthier communities.

Here at Change Healthcare, we're using our influence to drive positive changes across the industry, and we want motivated and passionate people like you to help us continue to bring new and innovative ideas to life.

If you're ready to embrace your passion and do what you love with a company that's committed to supporting your future, then you belong at Change Healthcare.

Pursue purpose. Champion innovation. Earn trust. Be agile. Include all.

Empower Your Future. Make a Difference.

Position Overview:

Responsible for conducting training courses for clients/internal staff, both in a classroom environment and one-on-one. Training may also take place via WebEx. The main functions of the position include but are not limited to:

  • Provide training on multiple computer systems to new hires, existing employees, management, and clients

  • Provide new hire training to assist employees in acclimating to the Change Healthcare organization

  • Organize/develop, or obtain training manuals, guides, job aids, refreshers and course materials such as:

  • handouts and visual materials, training manuals, screen shots, step by step instructions, etc.

  • Responsible for various reporting requirements, including gathering data such as testing scores, surveys, evaluations, and feedback.

  • Interface with clients, learn and develop specifications for training implementations

  • Develop and document all workflow processes and procedures, as well as manage and maintain these pathways

  • Coordinate all aspects of training activities with clients, management, and employees

  • Monitor, evaluate, or record training activities or program effectiveness as well as develop solutions to less-effective programs

  • Develop alternative training methods if expected improvements are not seen.

Qualifications:

  • Technology:

  • MS Office including PowerPoint, Excel, Word, and Outlook: Proficient

  • Webex: Ability to utilize or transfer skills from another distance learning technology

  • Adobe creative systems, use of projectors and LCD screens, printing: Nice to have

  • Must have a minimum of 2 years of Training experience preference given to those with a Healthcare Training background

  • Ability to communicate well with an audience / customer base of all people at all levels, including clerical staff and client executives

  • Effective written and verbal communication skills with the ability to self-edit

  • Reading comprehension ability to understand and make sense of written materials

  • Critical thinking using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches

  • Judgment and decision making

  • Emotional intelligence being aware of others' reactions and understanding why they act the way they do as well as maintaining control over your own reactions in any given context

  • Possess excellent project management and organizational skills, ability to research and review processes, and plan and effectively manage time

  • Ability for public speaking

  • Team oriented

  • Ability to multi-task and remain flexible to accept new and changing priorities

  • Ability to accept constructive feedback and work towards self-improvement and professional growth

  • Ability to learn new computer systems in a face paced environment and provide training to new users.

  • Must be located in Pensacola, FL or surrounding areas.

Light travel to client locations may be required from time to time

Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

Equal Opportunity/Affirmative Action Commitment

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


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