Sr. Trainer/Principal Trainer, Usma Field Medical Team

Genentech South San Francisco , CA 94080

Posted 3 months ago

Senior Trainer/Principal Trainer USMA Field Medical Team

Develops and executes the USMA Field Medical Team training curriculum, based on in-depth functional expertise and field-related experience, in line with identified business needs and in close collaboration with internal and external stakeholders/partners, to ensure that high quality training materials and programs are developed and delivered to achieve learning goals and create business impact.

Key Responsibilities:

Training and development needs

  • Determines training and development needs based on business objectives, identifies gaps in training content and strategy, in order to gather input for training plan and program development and delivery.

Training program development

  • Develops training programs, models and facilitation guides, in liaison with internal SMEs and external vendors, to ensure high quality training content.

Training delivery

  • Leads the delivery of training programs and initiatives in line with T&D standards and operational objectives, to fulfill business needs and drive effectiveness of Genentech employees.


  • Engages leadership at a senior level, establishes partnerships across the organization and aligns with leadership to set training priorities, to ensure that training objectives are aligned with business objectives, vision and strategy.

Expertise development

  • Acts as a Genentech and T&D expert in own area of expertise, ensures that knowledge is exchanged between colleagues and external stakeholders and leads knowledge transfer in the organization, to ensure that the level of knowledge in the organization is adequate and can be translated into practice.

Compliance training requirements

  • Completes all compliance training requirements and reinforces the importance of adhering to compliance policies with the team.

At the Principal level:

Incumbents in the Principal Trainer role are expected to demonstrate a higher level of leadership, impact and experience than what is expected in the Sr. Trainer role. They are expected to:

  • Develops a training vision for own field of expertise in alignment with organizational strategies

  • Works with higher-level stakeholder management that may have conflicting interests and for which the training needs are less clear

  • Acts as a true expert and leads the development of new training

  • Serves as a role model for other team members

The T&D Way of Working:

One T&D Team

  • We collaborate across the enterprise, and we speak with one T&D voice, bringing our combined expertise

Partnership with the Business

  • We are active business partners, focusing our expertise to make real business impact

Agility and Flexibility

  • We work in a dynamic environment and show curiosity, seek clarity, and demonstrate a willingness to embrace new technologies, processes, and ideas in ways that serve customer-focused business outcomes

Qualifications & Experience:

Professional Experience

Senior Trainer

  • Bachelor's Degree is required

  • 5 - 7 years of relevant professional experience in biotechnology or pharmaceutical industries

  • Previous field experience in sales or customer facing role is preferred

Principal Trainer

  • Bachelor's Degree is required; graduate level or higher degree is preferred

  • 10 or more years' experience in biotechnology or pharmaceutical industries is required

  • Management experience is preferred

  • Field management experience is strongly preferred (TA roles)

Skills & proficiencies

Senior Trainer

  • Ability to work with ambiguity is required

  • Passion for coaching and training is a must

  • Experience with group facilitation in a professional setting

  • In-depth knowledge of multiple training topics is required

  • In-depth knowledge of and experience with instructional design

  • Strong stakeholder skills are required to create and evolve training to meet business needs

  • Able to influence without authority across CMG Training & Development and key stakeholder groups

Principal Trainer

  • Proven track record in meeting or exceeding assigned objectives

  • Strong stakeholder and influencing skills are required to create and evolve training to meet business needs and influence without authority across CMG Training & Development and key stakeholder groups

  • Ability to work with ambiguity is required

  • Demonstrated ability to display a high degree of customer-focused sensitivity toward internal and external customers and business partners

  • Strong facilitation and presentation skills

  • Passion for coaching and training is a must

  • Deep knowledge of and extensive experience within USMA field training in a professional environment is required

Business travel by air or car is required for regular internal and external business meetings

Must live in the San Francisco Bay area

Key Competencies:

Achieving Results

  • Is goal-directed, persistent; driven to achieve objectives

  • Holds self and others accountable for results

  • Aligns behaviors to support the goals


  • Reads verbal and non-verbal cues of others

  • Uses appropriate methods or approaches to communicate with others

  • Keeps others informed

Decision Making

  • Thinks through problems clearly and logically

  • Gathers information necessary to make decisions

  • Makes decisions even when all information is not known

Inspiring & Influencing

  • Understands the formal and informal structure of the organization

  • Navigates organizational politics and culture

  • Structures arguments or points by appealing to logic and emotions of audience

Teamwork and Collaboration

  • Cooperates and supports colleagues to be successful

  • Provides and solicits input and information

  • Establishes and leverages relationships

Technical and Business Expertise

  • Is acknowledged as an expert in the organization and acts as an advisor to those within and outside of CMG Training & Development

  • Understands the challenges faced by Genentech and creates programs to address the same

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Sr. Trainer/Principal Trainer, Usma Field Medical Team