Essential Job Functions
Conducts advanced level training courses, both on-site and virtual, for management and professional development to include lectures, web-based programs and hands-on sessions. Also offers train-the-trainer sessions to build instructor pool.
Designs and develops professional, management and/or non-technical skills training programs and curriculum, both on-site and virtual, for employees. Works with applicable business unit/area to establish content, prerequisite skills and knowledge for trainees. Ensures that training courses address all levels of employee.
Prepares lesson plans including developing and preparing training materials such as manuals, handouts, instructor guides and audiovisuals.
Works with training management and business units to conduct needs assessments to ensure training needs are met.
Gathers, reviews and analyzes course evaluations to determine effectiveness of training sessions. Recommends and implements approved revisions to course materials as necessary to improve training effectiveness.
Reviews external training programs to determine feasibility of purchase as requested. Makes recommendations to management as appropriate.
Provides leadership and work guidance to less experienced personnel.
Bachelor's degree or equivalent combination of education and experience
Bachelor's degree in business administration, organizational development, education, human resources or related field preferred
Six or more years of training experience
Experience working with communications practices, principles and procedures for both on-site and on-line presentations
Experience working with instructional design and adult learning and training methodologies
Experience working with Learning Management Systems and learning capture/development applications
Good communication skills to develop training manuals and procedures
Good presentation skills to train and educate employees
Good interpersonal skills for interacting with all levels of employees
Strong personal computer and business solutions software skills
Good analytical skills
Good organization and time management skills
Ability to prioritize and meet deadlines
Ability to maintain high level of confidentiality regarding employee information
Ability to work independently and as part of a team
Ability and desire to actively pursue learning opportunities in the training fields
Ability to understand and apply federal, state and local changes to and/or new regulations/laws Willingness to travel