Pillar Innovations Morgantown , WV 26502
Posted 2 weeks ago
Position Overview
Pillar Innovations is an Industrial Solutions and Service Company with over 15 years of experience in the Energy, Mining, Manufacturing, Industrial Construction, Aggregate, and Renewables Industries. The Corporate Headquarters are located in Grantsville, MD with several offices throughout the country.
The general role of a Senior Technician
The Senior Technician will report to the Department Manager
Perks/Benefits
401(k) retirement plan
Comprehensive Benefits
Health/Life Insurance
Short/Long term disability
Paid time off and holidays
Paid lodging, per diem, and transportation provided for out-of-town work
Employee focused work environment
On-the-job mentoring and training
Internal job postings
Performance and salary reviews
Employee feedback program
Advancement through defined employee career paths
Safety-first and drug free work environments
Bonuses and incentives for working safely
Company provided tools and basic safety equipment
PPE allowances with no restrictions on vendors
Weekly pay with premium pay for Sundays and holidays
Smart Money program with optional counseling to aid employees with financial goals
Scholarship opportunities for dependent children
Pillar Innovations is now accepting applications for a Sr. Technician
What You'll Do
Interpret and review blueprints, schematics and drawings of network, fire, security and/or other related electrical systems
Create, review, and approve in-field as-builts
Install electronic security products such as cameras, NVRS, DVRS, access control, intercoms, gate operators, fire alarm systems, and networks
Install EMT and rigid conduit
Inspect electrical, security, fire and networking systems and their components for possible repairs or maintenance
Install electrical system components as assigned (i.e. panels, audible/visual alarms, pull stations, detectors, switches, cameras, servers, card readers, etc.)
Program and troubleshoot installed devices
Efficiently navigate Windows, Linux, and their associated Server Systems
Prepare written materials to document activities and/or convey information
Remain detail oriented and methodical when troubleshooting
Identify additional business opportunities with new and existing customers and communicate them to managers
Work patiently and maintain positive communication with customers
Effectively navigate challenging situations with customers to produce a positive outcome
Serve as a technical leader on multiple projects
Respond to emergency situations as needed
Train and mentoring other Technicians
Other Duties
This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required for this position. Duties, responsibilities, and activities may change at any time with or without notice.
What You'll Bring
7+ years' relevant experience in commercial/industrial electronic security solutions preferred
Expert in fire alarm, video surveillance, and access control in the field
Valid driver's license required
Ability to recognize colors
Proficient in reading blueprints and creating as-builts
Ability to use a variety of basic hand and power tools
Experience in fiber optics required
Possess and willing to obtain multiple relevant manufacturer certifications
Strong verbal and written communication skills with the ability to effectively and professionally communicate with co-workers and customers
Previous customer service experience required
Demonstrated ability to navigate conflict and ensure a positive outcome
Must be dependable, trustworthy, and possess a positive and productive attitude
Possess a strong knowledge of Windows, Linux, and their associated Server Systems
Ability to work independently and with co-workers
Demonstrated leadership and training abilities
Working Conditions
Walk / use hands to finger, handle or feel objects, tools or controls / reach with hands and arms / climb ladders and stairs / crawl / kneel
Sit/stand for extended periods of time
Lift and/or move up to 50 pounds
Perform duties on-site and underground at industrial locations
Wear safety equipment: as per OSHA/MSHA requirements including but not limited steel toed and/or metatarsal shoes, hard hat, lanyard, fire retardant, protective eye wear, etc.
Be safety and customer-focused, without exception
Additional Eligibility Qualifications
This position requires the completion of a thorough background and pre-employment drug and alcohol screening. In accordance with The Company's Drug and Alcohol policy, employees are required to participate in random, post-accident and reasonable suspicion drug and alcohol testing as requested.
AAP/EEO Statement This Company is an Equal Employment Opportunity Employer that provides opportunities without regard to any protected classes under applicable law.
ADA Statement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pillar Innovations