Forescout Dallas , TX 75201
Posted 7 days ago
What We Do
Managing cyber risk, together.
Forescout delivers automated cybersecurity across the digital terrain. We empower our customers to achieve continuous alignment of their security frameworks with their digital realities, across all asset types - IT, IoT, OT, and IoMT. It is a non-stop journey, managing cyber risk through automation and data-powered insights.
(Only US Citizens and US Permanent Residents will be considered for this position.)
(Hybrid role Tuesday through Thursday in our Plano, TX office.)
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What You Will Do
We are looking for a resourceful, multi-faceted individual to join our team as we build world-class customer experiences. Innovation, creativity, critical, and non-linear thinking are highly valued here. Join us as we secure the world with our products. Be sure to bring your A-game.
Write technical content focused on driving customer success and enablement
Manage and evolve technical content writing guidelines, and playbooks for different formats and channels
Generate innovative new approaches and methodologies for improving customer experience and the internal technical content processes
Work in an Agile environment with frequent release cycles
Collaborate with management to identify area of improvement and map out a strategy for success
Work closely with non-traditional stakeholders and customers to augment content beyond standard development-centric documentation
Mentor junior writers and assist in their professional development
What You Bring To Forescout
Seasoned professional with 8+ years of experience producing technical content
Keen interest in the technology and tools used in technical content
Words like Oxygen, GitHub, Zoomin, Camtasia, Schematron, storytelling, and customer success just match up different wrenches in your toolbox
Verve for creating technical content that speaks to all level of users and solves problems they didn't know they had
After agilely evading GANTT charts, you have got mad project management skills for supporting development and technical content activities
Understand the importance and impact that cybersecurity has in all of our lives and are ready to put on the white hat
Self-starter with excellent analytical and verbal communication skills
What Forescout Offers You
Competitive compensation and benefits - we cover 88% of employee and dependents' benefits premiums (US only), 401K match, generous PTO policy, and much more
Collaborative and innovative environment - make an impact on worldwide security while working on the hottest technology
Leadership that supports and encourages professional growth and development
Want a glimpse of Life @ Forescout? Check us out on Facebook and Instagram
Learn more at: forescout.com
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