Databricks San Francisco , CA 94118
Posted 4 weeks ago
RDQ125R180
Join Databricks in a period of tremendous growth and innovation. Technical writers here play a critical role in our customer success. You will apply your considerable writing, data, and other technical skills to create compelling content that shows data scientists, data engineers, and data analysts how to use Databricks to seize their biggest data analytics, machine learning, and AI opportunities.
To succeed in this role, you have a technical background in data science, data engineering, and/or business analytics. You are passionate about instructional writing, with a focus on clarity, straightforward storytelling, and an information architect's approach to organizing material. The work is going to come fast and furious, but you'll never let up on your attention to detail or your advocacy for the customer. If you're excited to work with some of the industry's brightest innovators in data and AI, we want to talk to you.
What you'll do
Write high-impact documentation for all parts of the data science and data engineering lifecycle including tutorials, API and command references, and best practices guides.
Collaborate closely with engineers and product managers to develop effective, customer-focused documentation.
Collaborate closely with customer-facing technical staff (support engineers, solutions architects, developer relations) on best practices, onboarding material, and other scenario-based guidance.
Help drive a use-case-based information-architecture approach to organizing content.
Help us continually improve our authoring and production tools and processes.
Edit content contributed by engineering and the field for technical accuracy, grammar, usage, adherence to style, and fit within information architecture.
Manage contributed articles through technical review, content edits, and publication.
What we look for
4+ years documenting sophisticated technologies for developers and IT professionals, or equivalent work experience (as a software developer, product manager, or solutions architect, for example).
Strong cross-functional collaboration and professional communication skills.
Mastery of the tools of the technical writer: consistent voice, straightforward and lively style, understanding of the rules of grammar and usage.
Experience working with data products.
Experience working with cloud platforms.
Demonstrated understanding of information architecture concepts and how to apply them to a constantly-changing website.
Proven project management skills.
Strong analytical skills, with excellent problem-solving abilities.
Experience performing data analysis to drive decision-making.
Nice to have
Benefits
Medical, Dental, and Vision
401(k) Plan
FSA, HSA and Commuter Benefit Plans
Equity Awards
Flexible Time Off
Paid Parental Leave
Family Planning
Fitness Reimbursement
Annual Career Development Fund
Home Office/Work Headphones Reimbursement
Employee Assistance Program (EAP)
Business Travel Accident Insurance
Mental Wellness Resources
Databricks