Sr Technical Implementation Engineer I

Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions.

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably's Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 18.1M users.

As a remote-first company, this position can sit in Plano, TX or remote in the US.

Position Overview:

As a Senior Technical Implementation Engineer I, you will be a part of a growing team of talented engineers responsible for implementing and supporting Alkami's complex enterprise banking software solutions in a fast-paced, results-oriented environment. As an experienced engineer, you will help to define processes and procedures while mentoring junior level engineers. Candidates will help to drive key company initiatives focused on efficiency and scalability.

Key Responsibilities & Duties:

• Provide product specific technical expertise and leadership

• Integrate with 3rd party vendors including proprietary Credit Union and Bank host systems in a .NET environment with a SQL back-end

• Install, configure, customize and resolve all technical issues related to new Alkami Digital Banking implementations

• Identify technical challenges and provide recommendations for improvement, focusing on client satisfaction and efficiency

• Work closely with internal stakeholders to resolve complex technical issues

• Ability to solve most high level problems independently

• Assist in mentoring junior level team members

• Go-to person for a wide range of problem complexities and areas

Qualifications:

• 4+ years T-SQL, Postgres or relevant RDB experience

• 3+ years general development experience (i.e. C#, Java, Python, JavaScript)

• 2+ years .NET Framework, C#

• 2+ years ASP.NET MVC 5

• Strong sense of urgency and ownership to drive technical challenges to completion

• Experience collaborating with both internal and client-facing technical resources

• Proven ability communicating challenges to technical and non-technical stakeholders

Desired Skills:

• Powershell or other scripting language experience

• Experience implementing systems with a focus on scalability and high-availability

• Experience implementing and troubleshooting SSO's

• Desire to continually learn and keep up-to-date with technologies

• Comfortable suggesting ways to incorporate new products and policies to help enhance efficiency and productivity

• Experience working with financial or healthcare software products

Cool Things to Know

Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401k with employer match, and more.

Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.

Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.

Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington. [$90,000.00 - $135,000.00]

The Important Stuff

Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.

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