Sr. Technical Enablement Manager - Ciam

Okta San Francisco , CA 94118

Posted 3 weeks ago

Okta is powered by people and software. It is crucial to our organization that employees and software work together seamlessly. Our Enablement Team is focused on driving alignment of people, process and priorities with relevant learning, coaching and communication delivered at the right time to help Okta achieve revenue and growth goals.

You will be responsible for developing and managing the CIAM enablement program for technical field-facing roles within the Okta Presales and Customer First organizations. The ideal candidate is a high energy individual with hands-on, customer-facing technical expertise and experience working cross-functionally. You are a passionate and solid communicator, skilled in the delivery of quality training and enablement projects. In addition, you will develop expertise in Okta CIAM products and learn all relevant aspects of current and new functionality to ensure ongoing improvement of product knowledge and training/enablement skills. Quality, on time deliverables, and unwavering focus on customer success are of paramount importance to your success in this position. You demonstrate flexibility and a desire to participate in the growth and scale of a successful global enablement practice.

Key Responsibilities

  • Develop and measure effectiveness of CIAM enablement programs around CIAM products and capabilities for internal and partner learning.

  • Develop expertise in the Okta CIAM products for field-facing roles.

  • Deliver internal and partner-facing instructor-led training and enablement sessions in both virtual (web-based) and onsite settings.

  • Maintain up-to-date Okta CIAM product knowledge.

  • Collaborate cross-functionally with internal Okta teams (Enablement, Product, Product Marketing, Presales, Customer Success, Professional Services, and Education Services) to identify success standards and incorporate new Okta product features into the lifecycle training and enablement offerings for each unique audience.

  • Contribute subject matter expertise to the design and development of technical and partner enablement courseware, learning paths, and other enablement assets.

Minimum Required Knowledge, Skills and Abilities

  • Minimum 2-5 years of CIAM experience with 5+ solid experience developing training or enablement programs and/or training delivery in a technical training role.

  • Strong development experience on the server side (Java/.Net) as well as client side application design (Angular, Node, and other frameworks).

  • Strong knowledge of SSO, RBAC, OIDC, OAuth.

  • Deep understanding of JSON, knowledge of SOAP and XML.

  • Have been part of enterprise application design stacks and understand nuances of security and cryptography.

  • You understand cloud deployments stacks such as VMware vSphere, EC2, Xen, KVM, OpenStack, and how identity is becoming the center of deploying the apps on AWS, GCP and/or Azure

  • Basic development skills with one modern programming language. Familiarity with others.

  • Comfortable working with cloud based source control systems such as GitHub, bitbucket etc. Basic knowledge of CI/CD deployment pipelines is a bonus.

  • Can deliver informative, well-organized presentations using web-based training delivery technology to technical and non-technical audiences; competently uses appropriate classroom management and audience-engagement methods and techniques.

  • Demonstrates strong written communication skills for the purpose of quality curriculum development and review.

  • Experience engaging with technical buyers (Product Managers, Engineering).

  • Demonstrates ability to be flexible and team well in a fast growing environment.

  • Facilitates productive cross-team interaction and is effectively able to represent the vision Okta's Enablement team

  • Possesses Bachelor's Degree, minimum

  • Ability to travel globally up to 30% of the time

Okta is an Equal Opportunity Employer

#LI-CC1


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sr Technical Program Manager SF

Twitter

Posted 4 days ago

VIEW JOBS 3/31/2020 12:00:00 AM 2020-06-29T00:00 Who We Are: Come be a catalyst in the Technical Program Management team; we are the central nervous system that allows Twitter Engineering to thrive and scale. As a TPM, you will be responsible for driving the future of Twitter's products, applications, and platform while leading cross-functional initiatives that span the breadth of engineering. What You'll Do: * Lead functional and technical delivery of key team-, org-, and company-wide initiatives * Develop and ensure adoption of agile methodology to simplify project delivery * Partner with all stakeholders in a program and lead execution from concept to ship What You Are: * 7+ years as a TPM, engineering leader, product manager (technical domain), or related discipline * Bachelor's degree in computer science, engineering or or equivalent work experience * You have a desire to partner with product teams to define strategy and requirements * You have proficiency in working with engineering teams to design, scope, and shepherd features * You have the ability to create functional specs, project / release plans, and roadmaps * Power to influence peers / managers and build consensus while dealing with ambiguity * Capacity to own and execute multiple programs simultaneously Requirements: * Bachelor's degree in computer science, engineering or a related technical discipline * Experience with agile software development methodologies and productivity tools * Consistent track record of shipping products with broad customer impact * Hands-on development experience with highly-available, scalable software and services * Shown ability to identify and resolve systemic issues * Interest and capacity to mentor TPMs and champion growth * Active Twitter usage and a fascination with bird names would be feathers in your cap We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status. San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Twitter San Francisco CA

Sr. Technical Enablement Manager - Ciam

Okta