Are you passionate about the Cloud and Cloud deployments? In this role, you'll be working with existing and new customers to scope, plan, sell, and support cloud installations of our industry leading E&P Software solutions, ranging from seismic processing and imaging, interpretation and modeling, reservoir characterization and engineering, to drilling and production management.
Assess business process requirements to understand customer needs and outcomes
Ensure technical coherency and delivery of strong technical presentations to clients during pre- and post-sales phrases and at conferences and technical events
Participate in technical evaluations ensuring that client expectations are fully met and discussed for further strategic action
Analyze customer data to understand how to drive additional engagement and expand footprint, developing and in-depth understanding of complex customer issues and provide solutions
Act as subject matter expert for Cloud and On-premises deployments
Perform Tier II remote user support for complex problems requiring deeper knowledge of products
Drive team to plan and execute targeted user group programs, education, and learning communities to achieve organizational and sales objectives
Work closely with Product Management and R&D to convey current and future customer requirements
Bachelor's Degree in Computer or Earth Sciences preferred
10 years' of support or services experience with a proven track record of exceeding service targets
Experience deploying and supporting Emerson's E&P Software applications
Experience with Linux and Window systems and infrastructure administration
Experience with public cloud technologies such as AWS, Amazon, and Google
Knowledgeable in system design, development, implementation, and user support principles and practices
Experience with database management
Knowledge of advanced systems analysis method, practices, and principles
Demonstrated knowledge of DevOps principles with hands-on experience required
Excellent presentation skills; comfortable and effective with audiences of all sizes and ranges of technical knowledge
Able to travel globally
No calls or agencies please. Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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Emerson Electric Co.