AppDynamics is the Application Intelligence company. With AppDynamics, enterprises have real-time insights into application performance, user performance and business performance so they can move faster in an increasingly sophisticated, software-driven world. Our integrated suite of products is built on our innovative, enterprise-grade App iQ Platform that enables our customers to make faster decisions that enhance customer engagement and improve operational and business performance.
AppDynamics is uniquely positioned to enable enterprises to accelerate their digital transformations by actively monitoring, analyzing, and optimizing complex application environments at scale which has led to proven success and trust with the Global 2000.
Provides technical leadership within services engagements, translating solution architecture into a technical implementation plan working closely with the AppDynamics technical team, PM and Customer team to ensure the technical components of the engagement are delivered to meet customer's business needs. Works closely with R&D and AD Customer Support to provide product and implementation feedback and to drive rapid resolution for engagement specific product and support issues. Mentors junior team members
Critical Experiences (What experiences do you Need?)
5+ years technical IT experience that includes the following:
Hands-on Java and/or .Net Development
Deployment and configuration of complex enterprise software
IT Operations and Application Support
Solid understanding of Operating Systems (Linux/Windows)
Experience with J2EE/LAMP/Microsoft stack
Any direct experience with AppDynamics (or other APM solutions) a big plus
Application and systems performance management, measurement and analysis. Exposure to another monitoring tool is a bonus
Working with a wide variety of platforms and application stacks. Ability to understand new application frameworks in customer environments quickly
Consulting or Professional Services experience. Demonstrated ability to work with customers under tight deadlines
Bachelor's degree in Computer Science or a related field from an accredited University. Master's degree preferred OR commensurate work experience
Passion for technology
Desire to work on cutting edge technology and ability to absorb a wide variety of technologies
Success Behaviors (What does Success look like?)
Excellent communication and conflict resolution skills
Proven written communication and documentation skills
Quick learner - Builds skills in technical areas which support the deployment and integration of AD based solutions, including Advanced OS, DB, Storage; Virtual etc.
Seen as a trusted advisor by the customer. Uses best practices to consistently make prescriptive recommendations within the scope of the customer's business goals and is the trusted advisor / go-to person for the engagement when customers question what to do or how to perform technical tasks within project scope
Consistently achieves utilization targets and balances with development plans to ensure skills are updated and in demand
Seeks to identify and mitigate risks before issues arise
Ambassador for AD solutions with customers and peers and communicates with confidence and accuracy
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