Sr. Technical Analyst

Conduent Germantown , MD 20874

Posted 8 months ago

Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at

Conduent Business Services is seeking a Technical Analyst who'll be a key member of the Defined Benefits Implementation Team and is responsible for interpreting requirements to build and implement a new client.

The successful incumbent will report directly to the Client Services Manager, Defined Benefit Implementation, Conduent Human Resource Services (HRS) organization

Responsibilities Include, but not limited to:

  • Requirement/Analysis

  • Ability to comprehend Business Requirement Documents (BRD) and Domain

  • Interprets requirements to create Technical Specifications documents to build and execute Defined Benefit calculation and administration systems

  • Maintain and update Technical Specifications for ongoing changes

  • Perform Data Analysis, Audit, and associated research and provide subsequent resolutions

  • Responsible for solving the production related issues

  • Execute & Manage the assigned tasks {analysis and production} specific to your role

  • Test Plan/Test Execution

  • Reviews expected results for accuracy/completeness

  • In depth Reviews of Test Plans with BRD and identify gaps in system

  • Unit testing and functional testing of calculation systems

  • Accountability/Communication

  • Work independently on tasks assigned

  • Demonstrate ownership on work assigned

  • Update all documentation with task details and provide regular updates to team

  • All other tasks as assigned.

Preferred Qualification:

  • Technical/IIT related bachelor's degree or higher

  • Minimum of seven (7) years of related Defined Benefits administration experience.

  • Ability to compose SQL queries. Preferably in Sybase SQL.

  • Strong working knowledge of MS Word, MS Excel and MS Access

  • Effective oral, written and presentation skills

  • Ability to forge strong working relationships with internal and external stakeholders.

  • Good organizational skills and the ability to handle multiple activities with changing priorities simultaneously.

  • Demonstrated ability to troubleshoot and resolve issues independently and to problem-solve issues.

  • Ability to learn and utilize proprietary software products.

  • Must be currently eligible to work for any employer in the United States

  • Must consent to, and successfully clear all required pre-employment screenings

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. '1914809

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