Sr. Tech, Investor Srvcs Ops

The Bank Of New York Mellon King Of Prussia , PA 19406

Posted 2 months ago

Investor Services Operations -

  • S2 Completes transfer agency operations support activities for clients of low to moderate complexity.

  • Processes distribution payments and facilitates successful completion of NAV and Rate updates on the record keeping systems.

  • Creates fund historical data audits for validation of fund financial reporting. Monitors and reports gain and loss activity.

  • Escalates issues to senior team members.

  • Prepares system-generated fund settlement and other accounting reports or templates and conducts general data validation and reconciliation. Researches exceptions and follows through to resolution.

  • Reconciles commission and 12b1 invoicing. Facilitates payment to firms and invoicing of asset managers. May require escalation to a more senior team member.

  • Facilitates federal wire, ACH, and check payments.

  • May require escalation to a more senior team member.

  • Establishes and maintains fund security master data for funds of low to medium complexity in accordance with department policies and procedures.

  • May require escalation to a more senior team member.

  • Ensures IRS deadlines for information return reporting are met.

  • Oversees balancing of tax data and quality control of tax forms and delivery to the shareholder.

  • Assists client with problem resolution in tax related disciplines.

  • Performs routine tax duties by applying IRS rules and legislation to daily functions, including verification of monthly tax mocks, review of form and information return tests, external reporting to shareholders, IRS and states.

  • No direct reports.

  • Provides guidance to less experienced transfer agency operations.

  • Support staff, as needed and responsible for the quality and completion of own work.

Qualifications

  • Associates degree or the equivalent combination of education and experience is required.

  • 1-2 years of total work experience preferred.

  • Experience in transfer agency operations preferred.

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.

Client Service Delivery manages investment monitoring, measurement and processing services for our clients. Our solutions include Securities Operations, Fund Administration, Transfer Agency, Outsourcing, Performance Measurement and other related services.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.

Minorities/Females/Individuals With Disabilities/Protected Veterans.

Primary Location: United States-Pennsylvania-King of Prussia

Internal Jobcode: 70525

Job: Asset Servicing

Organization: Investor Services GFI-HR08946

Requisition Number: 1814947


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Guest Srvcs Agents Crowne Plaza King Of Prussia PA

PM Hotel Group

Posted 2 weeks ago

VIEW JOBS 11/26/2018 12:00:00 AM 2019-02-24T00:00 Job Summary Greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of stay to meet PM Hotel Group and brand standards of quality. Summary of Essential Job Functions * Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. * Complete the registration process by inputting and retrieving information from a computer system, and confirming pertinent information including number of guests and room rate. Promote PM Hotel Group and brand marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. * Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travelers checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer. * Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. * Close guest accounts at time of check-out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. * File guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Abilities Required * Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co-workers with their job duties and be a team player. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to stand and move throughout the front office and continuously perform essential job functions. Ability to access and accurately input information using a moderately complex computer system. Ability to observe and detect signs of emergency situations. Ability to establish and maintain effective working relationships with associates, customers and patrons. Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PM Hotel Group staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every PM Hotel Group associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to PM Hotel Group. Every PM Hotel Group associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. Furthermore, this description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate. PM Hotel Group King Of Prussia PA

Sr. Tech, Investor Srvcs Ops

The Bank Of New York Mellon