It's fun to work in a company where people truly BELIEVE in what they are doing!We're committed to bringing passion and customer focus to the business.The incumbent has input into the development and monitoring of operating system applications, including center policies, procedures and operating structure. Insuring overall productivity and workflow meets expected client and organizational standards, may also be involved in developing business plans and setting hourly budgets.
Makes regular contact and provides liaison between the client and/or client services and call center operations for information exchange, compliance issues and problem resolution. Typically requires three to five years\u2019 progressively senior experience working in a call center environment.Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.