The Senior Systems Engineer role is to ensure the availability, support and integrity of the enterprise Houston organization. This includes but is not limited to implementation and maintenance of on-premises Exchange email system, Office 365, provide support to operation units, and use of various management tools. This individual will provide technical guidance and consulting across the organization and be a contributor in strategic decision on the platforms.
Manage a unified communications platform which includes Exchange 2013, Office 365, Skype for Business, E-discovery, EMC SourceOne and MobileIron.
Use PowerShell to automate reports, tasks, and troubleshooting.
Perform installations, patches, upgrades, capacity planning and performance tuning, through approved change management
Enter, track, and update incident and changes in ticket management system.
Provide tier-3 support for team members and other support teams.
After-hours support rotation and implementation, as needed.
Document and develop in-depth knowledge of company's existing messaging IT architecture/infrastructure, and technology portfolio.
Conduct research on emerging technologies in support of infrastructure development efforts, and recommend technologies that will increase cost effectiveness and infrastructure flexibility.
Assist in the design and implementation of end-to-end integrated systems for messaging platforms.
Develop and execute test plans to check infrastructure and systems technical performance. Report on findings and make recommendations for improvement.
Perform routine health assessments on environments in response to business user needs.
Develop, document, and maintain policies, procedures and associated training plans for system administration and appropriate use.
Ensure the integrity and security of enterprise data on servers, computers and databases in accordance to business needs and industry best-practices regarding privacy, security, and regulatory compliance.
5+ years total Exchange administration experience and 4+ years of Skype for Business administration experience and 4+ years server design in a virtual environment
Bachelor's degree in Computer Science or minimum 7 years of comparable experience
PowerShell, MS Office 365, MS Exchange Server
Architecture, Capacity Planning, Change Management, Consulting, Development, Exchange, Management, MS Office, PowerShell, Research, Security
Robert Half Technology