Primary Job Duties & Responsibilities
Manages the strategic plans and tactical activities for assigned information systems and business unit systems projects. Acts as subject matter expert across multiple applications, systems and technologies leveraging technical and business knowledge to drive the planning and execution of complex initiatives.
Responsibilities include performing complex analysis, expert level design, configuration and programming functions for impactful and visible projects.
Leads investigation and resolution efforts for critical, high impact problems, defects, and incidents. Contributes to staffing and project plan estimations in collaboration with the project manager and other key stakeholders.
Assesses the technical viability of projects and objectives. Acts as a technology advocate and independently seeks opportunities where technology can be utilized to improve the business. Builds, maintains, and utilizes partnerships across the enterprise ensuring the best use of resources.
Provides technical leadership, fosters a team environment, and provides mentorship and feedback to technical resources. Manages the effective use of line of business resources to implement ongoing projects, enhancements, initiatives, and/or problem resolution.
Applies knowledge of current industry trends and techniques to formulate solutions within the context of assigned projects.
Ensures project team's work complies with Travelers standards, processes, and protocols. Other duties as assigned.
Job Specific & Technical Skills & Competencies
Responsible for the design and development of new and existing applications across BI, supporting Salesforce integration for strategic programs like CRM and ELS/LSP modernization. These strategic programs depend on a set of applications in a high-performance, scalable, high-availability setting to meet current and future Business Insurance demand.
Under limited supervision, performs expert programing, configuring, and/or analysis for impactful and visible projects. Manages the effective use of line of business resources for implementation of ongoing projects, enhancements, initiatives and/or problem resolution.
Acts as subject matter expert across multiple applications, systems and technologies, leveraging technical and business knowledge to drive the planning and execution of complex initiatives. Participates in the design/ development process. Provides technical leadership on complex projects.
Leads investigation and resolution efforts for critical, high impact problems and incidents. This job is a technical lead. This job does not lead others.
Knowledge of Source Control Environments such as git
Strong understanding of development design patterns
Experience with Integration tooling ETL, ESB
Ability to work comfortably in both Waterfall and Agile methodologies
Insurance/Financial service industry experience
Education, Work Experience & Knowledge
5-7+ years of programming/development experience.
Experience working in an Agile Team environment
Experience in a CRM implementations a plus
B.S. Information Systems, Computer Science or equivalent work experience in the requested field
Operates standard office equipment. Requires extended periods of computer use. Requires extended periods of sitting.
A bachelor's degree in Computer Science or a related field, or its equivalent in work experience, and five years of programming/development experience.
The Travelers Companies