Comerica Frisco , TX 75034
Posted 1 week ago
Senior Staff Engineer, End-User Computing
The End-User Computing Senior Staff Engineer role will provide engineering support for complex system management activities related to system software, hardware, performance, problem determination or resource management requiring communication and coordination with vendors, technicians, clients, and management. The role will also provide technical input to management decision making in the areas of software, hardware, and performance. This role may include defining networking requirements; performing detailed analysis of various projects and requests; developing designs for projects that have medium to high complexity; formulating procedures; monitoring key performance indicators; and implementing advanced business solutions. It may also integrate systems or operate in a DevOps model depending on the maturity of the organization and/or product. Ideal candidate will have AWS and/or Azure certification.
Position Responsibilities:
Design & Methodology
Work closely with business units, application teams, infrastructure areas and vendors to identity, review and evaluate the solution requirements.
Investigate and propose strategic fits for virtualization, consolidation and rationalization solution opportunities within the infrastructure or business. Propose changes to the technical design solutions as applicable.
Evaluate and align strategic fit solutions across platforms and solutions specific to system hardware and software technologies.
Understand, participate, review and influence long term capacity planning and technology investments.
Technical Consulting
Provide client consulting and planning guidance as applicable for moderate to complex projects.
Provide consultation and works closely with other functional infrastructure areas/departments on multiple initiatives to meet common organizational/business goals and objectives.
Participate in and provides consulting to project teams on architectural, design development, integration opportunities, planning of complex systems.
Planning & Organizing
Map requirements into standard services solution, identity opportunities for integrating to existing or reuse technology and provide cost effective solutions for moderate to large highly complex project/programs/initiatives.
Review, identify and manage requirements for moderate to complex solutions and do a cost value, feasibility and risk analysis.
Risk Management
Review, participate, develop and update architectural standards, guiding principles, rationales and strategies.
Evaluate, review and approve highly complex design solutions for business and
Infrastructure project or programs or initiatives.
Administration
Keep management informed of status of on activities through accurate, timely, and appropriate reporting.
Actively participate in committees representing the department and/or planning unit.
Position Qualifications:
Bachelor's Degree from an accredited university in Computer Science, Engineering or in a Technology related field, OR equivalent through a combination of education and/or technology experience, OR 12 years of technology experience
6 years of experience identifying technical solutions for complex business problems, identifying the benefits and risks of the solutions and providing recommendations
5 years of Technology experience
5 years of experience automating solutions in PowerShell, Bash (or combined) for complex workstation environments
5 years of experience building, troubleshooting, and updating complex Task Sequences and applications in SCCM
3 years of experience with building Operating System images, integrating drivers and hardware certification
3 years of experience creating, applying, and updating AD Group Policies
3 years of experience supporting Apple MacOS and JAMF
3 years of experience in Mobile Device Management, Intune
This position is not eligible for sponsorship. Must have indefinite employment authorization.
Auburn Hills Operations Center8:00am
5:00pm Monday
Friday
Comerica