We are looking for a DevOps engineer who is passionate about automation and process improvement.
The Mobile Middleware Team builds and manages various Web API applications that support multiple customer facing Native Mobile and Conversational Apps. We are looking for an engineer to support the various DevOps aspects associated with these applications including build and deployment, production support and monitoring, security and infrastructure remediation, and debugging and resolving production issues.
What you're good at
Drive the generation, development, and delivery of tools, automation, and continuous improvement of scalable monitoring and alerting tools/methodologies.
Serve as a technical leader across multiple disciplines, demonstrating in-depth familiarity with Production & Platform Support standard methodologies to raise the bar on processes, procedures, and solutions for delighting clients, both internal and external.
Serve as a technical product owner for new to market applications, ensuring that crucial non-functional requirements are prioritized in line with targeted goals.
Mentor and guide junior staff to grow their technical and production and platform support abilities.
Gather and communicate production data to help drive quality decisions across the lifecycle of the product.
Find opportunities to shift left operationally and deliver value to developers and end users.
Coordinate Application installs and develop automated build jobs using continuous integration platforms such as Bamboo supporting Blue/Green and Canary Deployments.
Help with debugging production issues and maintaining a Tech backlog
What you have
The ideal candidate will have 6+ years of experience in a comparable position, demonstrated experience in a fast-paced, agile environment and capable of working across a large enterprise.
Demonstrable experience developing creative solutions and from-scratch solutions to reduce toil, improve detection, or offer self-healing solutions for a 24x7 high-availability customer facing application suite.
Passion and ability to communicate DevOps principles and the importance of their role in the SDLC to both technical and non-technical audiences.
Excellent debugging skills across a variety of integrated platforms.
Expertise with monitoring and logging tools (Splunk, Zenoss, AppDynamics, Keynote) and standard methodologies for API monitoring methodology.
Deep familiarity with Web Services technologies (REST, SOAP) and demonstrable experience implementing monitoring that tells the whole picture of application health.
Passionate commitment to the stability and availability of production and lower environments.
Able to communicate complex technical concepts to a diverse audience including senior management as well as demonstrable ability to make remediation recommendations for both in-scope applications and other upstream/downstream dependencies.
Experience with the Atlassian suite (JIRA, Bitbucket, Confluence, Bamboo)
In-depth knowledge of at least one of the following toolchains: Chef, Puppet, Saltstack, Docker, Kubernetes, Jenkins, Bamboo)
2+ years developing services REST services using C#, .NET
Experience with MongoDB, Redis and SQL Server
Experience with Cloud PCF (Pivotal Cloud Foundry) and Google Dialogflow is a plus
Charles Schwab Corporation