Sr. Servicing Associate - Credit Cards

Midfirst Bank Oklahoma City , OK 73113

Posted 2 months ago

Assist with operational tasks necessary to support the credit card program, including but not limited to:

~ Assisting with various account maintenance

~ Handling Credit Bureau Disputes/Questions

~ Processing Bankruptcy Notifications / Coding

~ Assisting with Business and Commercial Cards

~ Researching payment, authorization or transaction activity

~ Monitoring various work queues/escalation requests from Cust. Serv & Other Depts

~ Answering internal support hotline & departmental mailbox

~ Other duties as assigned

Position Requirements:

Previous operational experience preferred, esp. in banking or credit cards:

  • Working Knowledge of Microsoft Excel and Word required

  • Ability to work in multiple systems simultaneously

  • Ability to Multi-task and work in fast paced environment

  • Outstanding Verbal and Written Communication Skills

  • Ability to Work Independently

  • Strong organizational skills

  • Ability to Problem Solve and identify root causes

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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VIEW JOBS 10/7/2018 12:00:00 AM 2019-01-05T00:00 Assist with operational tasks necessary to support the credit card program, including but not limited to: ~ Assisting with various account maintenance ~ Handling Credit Bureau Disputes/Questions ~ Processing Bankruptcy Notifications / Coding ~ Assisting with Business and Commercial Cards ~ Researching payment, authorization or transaction activity ~ Monitoring various work queues/escalation requests from Cust. Serv & Other Depts ~ Answering internal support hotline & departmental mailbox ~ Other duties as assigned Position Requirements: Previous operational experience preferred, esp. in banking or credit cards: * Working Knowledge of Microsoft Excel and Word required * Ability to work in multiple systems simultaneously * Ability to Multi-task and work in fast paced environment * Outstanding Verbal and Written Communication Skills * Ability to Work Independently * Strong organizational skills * Ability to Problem Solve and identify root causes We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Stay Connected - Join our Talent Community! Midfirst Bank Oklahoma City OK

Sr. Servicing Associate - Credit Cards

Midfirst Bank